Company Bio
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
This position will be responsible for providing a broad range of clerical and administrative support to the Lawyer Services & Payments Department.
Main responsibilities will include administering requests for reviews of discretion decisions, disbursements and costs and recoveries, and other correspondence sent through Legal Aid Online and the LSP general mailbox. This position will also be responsible for assisting the Manager with modernization projects when required
Home Location: Toronto Provincial Office
Secondary Location: n/a
Reportng to: Business Manager - Lawyer Services and Payments
Key accountabilities
- Create a variety of correspondence using word processing templates
- Review correspondence received through Legal Aid Online to determine the nature of the request and assign to the appropriate worklist and staff member based on department protocols.
- Upload incoming mail and faxes into Legal Aid Online on a daily basis, review and assign to the appropriate worklist and staff member based on department protocols
- Send out mail, faxes, on a daily basis
- Receive and record cheques for settlements and recoveries
- Review and proof-read outgoing documents and correspondence to ensure compliance with legal aid procedures and grammatical usage
- Maintain an electronic filing system, keep track of correspondence, files,
- Attend meetings to take minutes when requested
- Perform other general office duties as assigned
Required skills & experience
- High school diploma plus completion of an administrative skills community college program, or a skills/experience equivalency acquired through previous responsible administrative training or experience
- Computer skills necessary to use software applications (Microsoft Word, Excel, PowerPoint, PeopleSoft, etc.)
- Good interpersonal and communication skills for interacting with lawyers and clients
- Ability to adapt to changing policies and procedures as required
- Ability to work within a team environment, as well as complete tasks and assignments independently
- Strong organizational and time management skills, and detail-oriented
Final candidates for this position will be required to undergo a criminal record check.
To apply submit a cover letter & résumé.
Only those candidates selected for an interview will be notified by email.
This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have a Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.
Trouble applying? For telephone support please call 1-877-427-7717 or email:
[email protected].
Equity Statement
Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.
