Job Category: Community & Social Services
Division & Section: Social Development, Finance & Admin, Various sections
Work Location: City Hall, 100 Queen Street West
Job Type & Duration: Full-time, Permanent vacancies
Salary: $82,409.60 - $96,805.80
Shift Information: Monday to Friday, 35 Hours per Week
Number of Positions Open: 6
Posting Period: 15-SEP-2021 to 29-SEP-2021
Please see the Description of Positions below for additional details.
The Hiring Division will be offering three lunch & learn sessions as per below:
Monday, September 20, 2021 @ 12:00 p.m. - 1:00 p.m. WebEx link to join session: https://toronto.webex.com/toronto/j.php?MTID=m5fd7bea02de691e5d152f8495dcb108c
Thursday, September 23, 2021 @ 5:00 p.m. - 6:00 p.m. WebEx link to join session: https://toronto.webex.com/toronto/j.php?MTID=mfca0d13ba067a659d851c2b344a6a316
Monday, September 27, 2021 @ 10:00 a.m. - 11:00 a.m. WebEx link to join session: https://toronto.webex.com/toronto/j.php?MTID=md3b11d1bbe8dad9886812dad0bc3e438
Implements detailed plans and recommends policies/procedures regarding program specific requirements.
Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
Develops, recommends and administers program and project budgets, ensuring that expenditures are controlled and maintained within approved budget limitations.
Provides community development services within and for the community-based sector (also known as the Third Sector and the Alternative Service Delivery Sector) to elected officials; volunteers, managers and staff of incorporated and unincorporated groups; and community coalitions.
Provides management and organizational consulting services to City of Toronto management (senior managers, general managers, executive directors and directors); and boards of directors, management and staff within the community-based sector.
Co-ordinates and/or provides management advice, project management and policy development support to Community Development Program-initiated, corporately-determined and community-based initiatives.
Contributes - through management, consultation, co-ordination and policy development - to the implementation of Council's Strategic Plan and Social Development Strategy in order to achieve outcomes that promote a high quality of life, a sustainable community and the achievement of operational excellence (effectiveness and efficiency) at corporate, divisional, and divisional levels and in the community.
Ensures the development and implementation of effective strategies that address future functions, processes and policies required for an accessible community-based infrastructure.
Develops enriched capability and leadership in the field of community development by designing, delivering and administering board, executive and management, and community training and development programs (skill-building, knowledge enhancement and leadership development) within the community based sector (workshops on governance, membership, Board staff roles and responsibilities, effective meeting and evaluation); and with City divisional representatives.
Creates projects from conception and manages a portfolio of projects. These include the Toronto Youth Cabinet, the Seniors Assembly, the Youth Gang Work group, the Task Force on Community Safety, Woman Abuse Workgroup, the Toronto Response for Youth program, and Ontario Works Incentive Fund projects including the Youth Safety survey and Common Cause.
Administers Community Development Program: developing and implementing a Community Resources Unit multi-year priority setting, work effectiveness and improvement planning process, and performance measurement framework.
Promotes, leads and or co-ordinates from design to implementation, integrated service delivery projects that includes senior managers from city services such as (Toronto Police Service), funders, residents, educational institutions, business, and community agencies.
Considerable experience in one or more of these areas: community development, community advocacy/engagement, water conservation or waste diversion programs, stakeholder management, program development, newcomer/settlement issues, youth violence/crisis prevention and intervention as well as creating and implementing responses to address changing needs of communities within an anti-oppression framework and including multiple stakeholders in the not-for-profit sector.
Considerable experience in project coordination including the definition of project purpose and objectives, project activities, milestones and deliverables, monitoring and tracking progress, and communications with stakeholders.
Extensive experience in the development and delivery of services and programs to achieve neighbourhood and community health and well-being engaging youth who are the most vulnerable to involvement in serious violence and crime.
Experience in the development, design and delivery of community engagement and consultation processes and the utilization of a place-based (local level) approach to identify, build and sustain community sponsorships/partnerships/networks/coalitions/neighbourhood action/local immigration partnerships/youth development and employment along with effective and strategic solutions.
Experience with frontline or policy work in issues including mental health, homelessness, substance use, community violence, harm reduction, mutual aid, employment, education, peer support, and/or anti-poverty.
Post-secondary education (i.e. social work, sociology, political science, or public policy) or equivalent work experience in a discipline pertinent to the job function or equivalent combination of education and experience.
This high-impact role calls for a consensus builder with sound judgment in public/human relations and partnership development, strong conflict resolution, interpersonal and problem-solving skills, and the ability to recommend effective, strategic solutions at the community level to address systemic issues. A general knowledge of government legislation in the areas of employment, occupational health and safety, labour and human rights will add to your success.
In addition to excellent negotiating, project and issues management and problem-solving skills as well as outstanding written/oral communication abilities, you can develop events with a variety of stakeholders and manage competing priorities in a fast-paced environment with high expectations and multiple deadlines. You also possess the ability to use successful methods of leveraging financial and in-kind resources within the context of limited resources, and the ability to handle sensitive and confidential information in a responsible manner.
Description of Positions
Downtown East Revitalization:
Reporting to the Project Manager, Tower & Neighbourhood Revitalization, you’ll support the implementation of the Downtown East 2023 Action Plan by working with a team of interdivisional City staff, and maintain collaborative relationships with various community representatives including residents, local agencies, BIAs and Residents’ Associations.
Among your many responsibilities in this important role will be supporting opportunities for local community investment and development initiatives within the Downtown East neighbourhood, coordinating activities to ensure adherence to community goals and strategies, and administering project budgets to ensure expenditures are maintained within approved budget limits.
Tower Renewal Program:
The City's Tower Renewal Program is currently seeking an individual with experience supporting environmental improvement in neighbourhoods and strong skills in driving social and cultural change while working with a range of stakeholders.
This role is instrumental in providing support and guidance to building owners in identifying, developing and implementing multi-faceted improvements at apartment tower sites. Critical aspects of this role include: leading walk-though assessments of buildings, creating implementable action plans, enabling connections and collaboration with City divisions, local utilities and others, while providing technical support and knowledge in a range of areas (such as energy efficiency, building systems and stakeholder engagement).
Toronto New Comer Office:
The Toronto Newcomer Office performs a variety of program support, advice, and coordination to advance the strategies of the Office in relation to settlement and integration of newcomers and refugees.
In the Toronto New Comer Office, you will initiate and manage local planning tables to achieve inter-sectoral program partnerships and improve service integration related to newcomers and refugees while identifying and working with key service providers, as well as settlement providers, to identify existing capacity to facilitate and/or support the successful integration of newcomers and refugees. You will identify service gaps, develop strategies and plans to address them, as well as initiating implementation and supports systems coordination efforts by working with City divisions, agencies, boards, commissions and relevant community partners and stakeholders to develop appropriate strategies to address community and newcomer needs and service system gaps related to settlement and integration of newcomers and refugees.
Youth Development Unit:
Reporting directly to the Manager, Youth Development Unit, you'll be responsible for the coordination, implementation and oversight of the Toronto Youth Equity Strategy. You will act as the liaison with Toronto Youth Equity Strategy file, coordinating system level planning for youth most vulnerable to involvement in serious violence or crime.
The Toronto Youth Equity Strategy (TYES) seeks to support youth (aged 13-29) who are most vulnerable to involvement in serious violence and crime both by taking steps to better coordinate youth service delivery in Toronto, and by identifying specific service enhancements directed at those youth who are most vulnerable to involvement in serious violence and crime.
Community Crisis Response:
Reporting directly to the Manager Community Safety and Well-Being, you'll respond to community-wide trauma as a result of violent incidents (shootings, stabbings and gang affiliated activity) and safety issues, provides culturally competent supports, facilitates access to needed trauma supports, and assists in trauma recovery, while working with communities and service providers to develop and support innovative and culturally competent community crisis prevention and response services and strategies and connects them to broader community development efforts.
TO - Wards Peace & FOCUS Toronto:
You will lead a coordinated TO Wards Peace inter-sectoral approach to city-wide intervention, interruption and prevention supports required to prevent incidents of violence, provide culturally competent supports, facilitate access to needed trauma supports to mitigate risk through streamlined referrals to appropriate FOCUS situation tables.
For FOCUS Toronto, you will be working closely with FOCUS lead partners United Way and Toronto Police to facilitate and coordinate situation tables, managing and supporting interventions, table health and community and system based partnerships in order to support TO Wards Peace.
Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.