Assistant Production Manager
Grime Fighters Service Group Ltd
Burnaby, BC

Are you looking for a company you can grow with? How about a client-facing role that requires a service-driven approach, honed communication skills, and a leadership mindset?

If that sounds like you, the Grime Fighters want to meet you.

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Grime Fighters Service Group Ltd. is an exterior property maintenance company operating throughout the Lower Mainland for over 10 years. We’ve been expanding 25% year over year, and we don’t plan on stopping anytime soon. We’re seeking an Assistant Production Manager to join us in fighting grime.

The Assistant Production Manager reports directly to, and works closely alongside, our Production Manager. The Assistant Production Manager is a key role that oversees all estimating activities, including quotes and onsite quote meetings. Additionally, they’ll assist the Production Manager with scheduling, customer service, and human resources.

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≛ RESPONSIBILITIES ≛

Estimating

  • Complete all in-field estimates
  • Schedule and attend all in-field quote meetings
  • Present client with appropriate sales pitch and marketing materials
  • Prepare job notes for all in field estimates and upload them to Salesforce
  • Prepare an accurate budget hours quote from the Quote Calculator and upload it to Salesforce
  • Communicate to the Sales Manager via Salesforce that the quote is completed

Winter Management

  • Conduct in-person interviews of Seasonal Truck Leaders and relay successful candidates to Administration Superhero
  • Estimate and build out operational specs for all winter management locations
  • Hire/Train all Seasonal Truck Leaders on winter management best practices
  • Assist in managing all field operations during snowstorms
  • Assist in managing all salting events
  • Assist in equipment inventory and maintenance tasks
  • Assist Sales Manager with any ice melt sales logistics

Scheduling/Customer Service/HR (to be done during Production Manager’s absence)

  • Schedule all work orders from the “Waiting to be Scheduled” queue onto the calendar
  • Plan and detail all multi-day projects and prepare the information for notices
  • Communicate the schedule via email and notices to the client
  • Assign work orders to Supervisors and Technicians in the most effective way possible.
  • Communicate job details to Supervisors in Salesforce Work Orders
  • Maintain regular communication with Supervisors to monitor progress of daily schedule.
  • Make scheduling adjustments to maximize crew efficiency
  • Keep communication with clients regarding work progress
  • Attend deficiency meetings when required and schedule all deficiency work orders
  • Make sure that hours inputted by Work Crew are accurate and allocated to the correct work orders
  • Communicate scheduling/production issues and changes with all residents, property managers and building manager/ engineers.
  • Conduct in-person interviews of Seasonal Truck Leaders and relay successful candidates to Administration Superhero
  • Assist with Payroll in the absence of the Production Manager

Meetings

  • Attend weekly company meetings
  • Attend Sales Meeting with GM and Sales Manager

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≛ WHAT YOU BRING TO THE ROLE ≛

  • A customer-service mindset, first and foremost
  • Strong ownership and accountability to results - you're self driven in all that you do
  • A team player - no sharks allowed on this team, we work together to achieve success
  • Desire to learn, grow, and take your career to the next level
  • Experience working in the trades industry is an asset
  • Strong interpersonal skills with ability to build and maintain relationships at all levels of the organization
  • Excellent written and verbal communication skills with ability to develop detailed quotes and proposals
  • Comfort with Google Products (Gmail, Calendar, Maps)

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≛ WHO WE ARE ≛

In business since 2008, Grime Fighters Service Group Ltd. is a young, but established, industry leader in building envelope maintenance operating in the Lower Mainland. Our company is based on what we call our H.E.R.O. Values. This means that we value honesty, our employees, our relationships, and our ability to be on-time and on-budget. We strive to provide the most responsive, dependable building envelope maintenance service in the Lower Mainland, with plans to expand further into Western Canada. We are a fun company with an excellent corporate culture and very hands-on owners.

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≛ WHAT WE OFFER ≛

  • Extended health and dental benefits
  • 2 weeks of paid vacation time a year
  • Flexible work environment with the ability to work from home or head office
  • Awesome company social events and activities throughout the year.
  • Company work vehicle, cell phone and laptop
  • Competitive base compensation with opportunity for commission based performance incentives ($45,000-$50,000 Base + Bonuses (15-30% additional))

If this sounds like you, please applyand let us know why you think you'd be a great fit for our team!

Job Type: Full-time

Salary: $45,000.00 to $50,000.00 /year

Experience:

  • Production Management: 1 year (Preferred)