MANAGER, COURT OPERATIONS
Ministry of the Attorney General
Thunder Bay, ON
We Need YOU!

Are you an experienced leader with high standards and a collaborative approach who can inspire others? Are you experienced in managing through times of change and transformation, while maintaining a commitment to service delivery excellence? Have you successfully partnered with diverse stakeholders to achieve mutual goals?

If so, consider this exciting role with the Ministry of the Attorney General where you will direct the delivery of court services, lead strategic initiatives to modernize service delivery, and pro-actively manage stakeholder relationships.

Who We Are

The Ministry of the Attorney General is responsible for the fair, accessible, and efficient delivery of justice services to Ontarians. Court Services Division manages more than 170 court offices in communities across the province providing criminal, civil and family courts and related justice services that are efficient and effective.

The Ministry of the Attorney General offers a comprehensive and competitive compensation package including:
  • A defined benefit pension plan
  • Maternity and parental leave top-up benefits
  • A comprehensive health and dental plan
  • Life and disability insurance
  • A progressive work environment that promotes work/life balance
  • Flexible learning and developmental opportunities including online, training and mentorship programs
  • Opportunities for career advancement and specialization
The Keys to Leadership in the OPS

The Ontario Public Service (OPS) Leadership Model defines what it means to be a leader by the following expected attributes and behavioural competencies:

  • Character Driven to demonstrate authenticity, accountability and courage
  • Forward Focused to embrace positive disruption, a future mindset and to develop each other, every day
  • Difference Making to lead with a common purpose, be inclusive and drive people centered outcomes
What can I expect to do in this role?
Your Impact

  • You will be a proactive and innovative leader, motivating your team and colleagues across government to deliver exceptional results in a challenging and fast-paced environment;
  • You will empower your team of staff to grow and develop to their full potential, fostering a culture of diversity, inclusion, equity and excellence;
  • You will manage multiple large scale projects to implement new programs and services across the division;
  • You will represent the ministry on local/ area committees comprising representatives from stakeholder groups to discuss and resolve service needs;
  • You will lead local or regional change management, strategic and modernization initiatives, and evaluating the change process to identify impacts and additional implementation requirements;
  • You will manage the administration and operation of court offices by establishing objectives, priorities, standards of performance and controls consistent with regional and divisional plans and standards;
  • You will lead strategic regional initiatives to identify opportunities for improvement through functional integration, regionalization, application of technology, improved training.
Note: This position will require travel to other courthouses in Northwest region.

Court Services Division is committed to a diverse, respectful and professional workplace that reflects OPS values.

How do I qualify?
Leadership Skills
  • You have a strategic, team-focused leadership style to deliver on integrated program objectives while facilitating a positive and productive working environment.
  • You are committed to innovation and service excellence and motivate staff through times of change.
  • You develop, build, and lead organizational capacity through positive and values based leadership, inclusive and engaged teams, and partnerships.
  • You have experience managing financial resources and reporting, developing the multi-year budget and resource plans.
Relationship Management and Communication Skills
  • You are known for developing and sustaining strong staff, client and stakeholder relationships.
  • You have demonstrated success in identifying and managing contentious issues and determining resolutions through consultation and negotiation.
  • You are a skilled communicator with experience translating ideas into business cases, operational plans, reports and presentations.
  • You can provide leadership within the local community, develops collaborative working relationships and promotes stakeholder support for court reform initiatives
Technical Skills
  • You have knowledge of human resources theories, principles, policies and collective agreements to develop organizational capacity which includes succession planning, talent management, organization and job design and labour relations management.
  • You have the ability to interpret and apply legislation pertaining to court operations.
Strategic Thinking and Change Management
  • You demonstrate strategic planning skills to contribute to policy development.
  • You can evaluate program issues, determine the scope of analysis to support business improvement, and identify risks and impacts on priorities.
  • You demonstrate the ability to lead regional change management, strategic and modernization initiatives, and oversee ministry strategic plans for court services.
Additional Information:Address:
1 Permanent, 125 Brodie St N, Thunder Bay, North Region, Criminal Record and Judicial Matters Check
Compensation Group: Management Compensation Plan
Understanding the job ad - definitionsSchedule: 6
Category: Management and General
Posted on: Wednesday, September 18, 2019

Note:
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
T-AG-139919/19