Housekeeping Manager
Vacasa
Blue Mountains, ON
Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Housekeeping at Vacasa

We take pride in our work, knowing our tireless efforts provide peace of mind. We're the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience. With us, you're more than just a housekeeper, you're a keeper of the house.

What you'll do

  • Create a welcoming environment for our guests by ensuring homes are cared for and cleaned to Vacasa standard
  • Oversee all aspects of Housekeeping for the portfolio of homes in the assigned market
  • Monitor the housekeeping assignments schedule daily to ensure coverage
  • Review assignments for hours logged to avoid incomplete assignments
  • Supervise housekeeping contractors to ensure they meet Vacasa standards
  • Assist with cleans as needed
  • Complete and delegate regular inspections of homes to maintain standard cleanliness
  • Complete inspections of homes prior to guest arrival
  • Work closely with the Local Operations Managers to support guest and homeowner relationships
  • Identify maintenance issues and work with maintenance team to resolve them in a timely manner
  • Administer supply, inventory and storage programs
  • Plan, organize and lead meetings while encouraging team participation
  • Act as Client Operations Manager's representative during their scheduled days off and as requested
  • Lead the Deep Clean program for the territory. Assisting and doing the deep cleans at times.
  • Correspond in a positive, professional and enthusiastic manner with guests and homeowners.
  • This is not a 9-5 job; you could be called upon after normal business hours and on weekends and flexibility is key. You will be the boots on the ground when our guests need assistance.
The skills you'll need

  • Open availability
  • Strong verbal and written communication skills
  • Problem solving ability
  • Strong leadership skills including mentoring, training and disciplinary action
  • Highly organized
  • High comfort level with technology. Our custom developed management software has set Vacasa apart as an industry leader. We use our system to manage all aspects of our business.
  • Reliable transportation to travel between the properties in the region
  • Housekeeping experience
  • Experience with supply ordering and inventory management
  • Ability to stand for extended periods of time, bend, stoop, squat, kneel and lift over 20 pounds
What you'll get

  • Extended Health Benefits
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you'll need to be successful
  • Great colleagues and culture
  • Vacasa Credits