About the company:
- Our client is an industry leader that has been in business for over 65 years.
- They’re busier than ever right now and looking to grow their sales team.
- They are looking for a highly motivated individual to grow an existing book of business.
- They offer their clients a wide array of material handling products & services.
- They service all verticals including warehousing, manufacturing, industrial, construction, grocery, retail, government, and much more!.
- They are a reputable company that has growth opportunities for its employees.
- This is currently a remote position, there may be some in-office training/workdays post-COVID
- Assists customers with the intent of selling company products or services through phone, web, fax or mail communication
- Provide a basic level of customer support but refers more complex problems to other staff members
- Requires an in-depth knowledge of products and services offered
- Prepares and follows up on customer quotes
- Provides pricing and availability of our product to customers
- Requests and coordinates discounted prices on orders
- Maintain required call quality level
- Inputs all sales orders as a result of customer negotiations
- Sells additional product through suggestive selling techniques
- Performs other duties as assigned
Competencies and skills
- 2 + years sales or call center or customer service experience
- Outstanding written and verbal communication skills
- Demonstrated high level of dependability
- Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook
- Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required
- Basic math/spelling skills required
- Must be able to type a minimum of 30 wpm
- Proficient written and spoken French Language is a plus
- Base salary range $40,000 - $50,000 + end of year bonus
- Paid vacation
- Benefits package
Job Types: Full-time, Permanent
Salary: $40,000.00-$50,000.00 per hour
- Dental Care
- Extended Health Care
- Paid Time Off
- Vision Care
- Work From Home
- customer service: 3 years (Required)
- business to business: 3 years (Required)