About Us & Our Team
At Aspen Aesthetics, we are a Medical Aesthetics & Wellness Clinic in west Edmonton. We are a close-knit team looking for another to join our growing work family. We are looking for a team player who is likes to work with people, is organized & outgoing, is detail-oriented, is a self-starter, enjoys creating content or designing marketing materials, interested in skincare and/or wellness, and thrives in a small team environment but can also work independently.
About this Position
We are recruiting a full-time Medical Aesthetician/Clinic Assistant who has ability to build strong client relationships and is sensitive to individual client needs. This hybrid position will be responsible for performing treatments, conducting skincare recommendations, assisting with reception and clinic operations, and supporting other practitioners as needed. This role requires excellent communication & sales skills, adaptability to changes, ability to multi-task, and able to convert leads and inquiries into sales/bookings.
The Medical Aesthetician/Clinic Assistant will be able to conduct themselves in a professional manner with both clients and with fellow team members. The position must always present a professional appearance with positive attitude, and maintain an excellent attendance record.
To start, this position will train in the Clinic Assistant role first before transitioning to perform treatments.
This is a permanent full-time position. (Unfortunately, we are unable to accommodate any students who will be returning to school for the fall/winter semester.)
Shifts: Mon/Tues/Wed/Fri - 10:00am-5:00pm; Thurs - 9:00am-6:00pm (excluding stat holidays); occasional shift extension for events.
Hours: 37 hours / week
What You'll Do:
- Greet clients as they arrive and connect them with the appropriate services with staff
- Introducing clients to new services or promotions, provide general information about our services to clients
- Address lead calls/inquiries, conduct general follow-up calls, and booking services in a timely manner
- Tracking of tasks, duties & deadlines for the clinic
- Address email inquiries, manage calendars/appointment bookings, and chart general notes on patient profiles
- Sale of skincare products, conduct skin analysis & body composition scans, capture before/after/progress photos
- Perform treatments safely and proficiently with confidence, advice clients of before and after care, identify contraindications, and documentation/charting of treatments
- Setup & clean-up of treatment rooms; maintenance, cleaning, and sanitization of devices
- Create materials/content/templates for in-house or social media marketing, posting/maintaining clinic's social media account
- Assist with maintenance of appearance of reception, waiting room & other public areas
- Build relationships with our clients, maintain customers confidence and keep information confidential
- Assist in other side duties, such as: dusting, floors, laundry, washrooms, setup/clean-up treatment rooms, stocking of supplies, etc.
Core Requirement:
- Education: Completed, or in progress of completing a medical aesthetician program
- Experience in: medispa or medical aesthetics clinic is preferred, but not required.
- Past experience in: hospitality, sales, or service industry is an asset. (Examples are: server, concierge, bartender, retail, sales of any type, etc.)
- Familiarity with: Instagram/Facebook & Canva is required.
- Reception & scheduling/calendar management is an asset
- Comfortable with Windows computers & android tablets
- Experience with applications such as: Microsoft Outlook & Powerpoint, Canva, Google Calendar & Spreadsheets, online POS applications
- Social media & content creation skills to create/share reels, posts, and stories (e.g. Facebook, Instagram, etc.)
- Exceptional in customer service, sales, retail, or hospitality field
- Excellent communication skills & telephone manners
- Enjoys working with people
- Must be able to work well independently and in a team environment
- Must be able to work under pressure, can multi-task and possess strong organizational skills
- Familiar with applications such as: Microsoft Excel, Google Docs, online booking platforms (Janeapp), online POS applications is an asset
Is this position for you?
- If you like working with people
- If you care about people having a good experience
- If you thrive in a work family atmosphere
- If you have an interest in skin health or wellness
- If you have an attention to detail and observant
- If you like to create and like to share ideas
- If you enjoy growing and learning together
Then this is job is for you.
Commission incentives available. Continuing education & career development/advancement available.
Job Types: Full-time, Permanent
Pay: $17.00-$22.00 per hour
Application question(s):
- Are you comfortable with Windows computers and android tablets?
- Do you have any experience / knowledge with skincare or medical aesthetics?
Education:
- Secondary School (preferred)
Experience:
- service industry: 1 year (required)
- sales: 1 year (required)
- Canva, Instagram/Facebook: 1 year (required)
Work Location: In person
