Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués.
Régulier
Overview
Our Breezeline and Cogeco networks have millions of CPEs connected on them and a complex architecture that integrates and enables them. As an ISP, we need to ensure that these devices are securely, correctly, and reliably provisioned, configured, and managed at all times.
As an architect on our team, you will help support the current system architecture and guide our future technological strategy for delivering our various telecommunications services to our customers.
Job Responsibilities:
-
Manage the full RFI/RFP lifecycle for next-generation hardware
-
Deliver detailed feedback on hardware/software alignment
-
Suggest and draft technology solutions to deliver on emerging customer needs
-
Conduct deep-dive model comparisons and engineering validations to guide network evolution roadmap strategy
-
Oversee CPE lab footprints (e.g., Burlington Lab, 2nd Floor CPE Lab), defining upgrade paths, design/BOM specifications, lab budget spending, and complex RF interface configurations.
-
Drive device certification and firmware lifecycle adherence, resolving provisioning discrepancies, security documentation requests, and secure server access architectures (SFTP/TFTP) with TPIA operators
-
Partner closely with technology vendors to manage technical responses, platform onboarding sequences, and ensure ecosystem collaboration.
-
Validating CPE integration with new technologies and services (e.g. vCMTS, Managed Wi-Fi)
-
Participate in Cablelabs working groups related to our technology roadmap
-
Produce architecture and testing reports for leadership review and sign-off
-
Lead A/B testing efforts during RFP
-
Integration testing of new CPE and CPE Firmware that will be used on Cogeco, Breezeline and third-party networks
-
Manage and evolve testing strategies related to HSI, Wi-Fi and CPE testing to ensure quality standards are met
-
Deploy firmware to production and monitor results post roll-out
-
Troubleshoot interoperability, diagnose complex and intermittent issues that arise between interaction with different CMTS platforms and other network or customer premise devices
-
Foster a culture of collaboration in an environment where calculated risks need to be taken
-
Encourage and demonstrate a lean approach, continuous improvement, and constant learning
-
Required to work during overnight outage windows to deploy firmware
-
Perform other assigned tasks
Employees must take all necessary measures to ensure their own health and safety, as well as that of their colleagues and the public. They must use available personal protective equipment at all times and comply with all health and safety instructions, guidelines, policies, and procedures issued by the company.
To support Cogeco's ultimate goal of providing excellent service to current and future customers, the incumbent must remain consistently attentive and responsive to the needs of both external and internal clients, helping to resolve any issues or concerns in a timely and professional manner, while ensuring the solution meets the client's needs.
Essential Qualifications
Academic Background
-
Bachelor's degree in Computer Engineering or related discipline is an asset
-
College diploma in Computer Science or related discipline
Work Experience
-
10+ years of experience in a telecommunications environment
Specific Skills
-
DOCSIS and Cable Modem knowledge
-
Knowledge of ONU & PON
-
Proficiency in Linux
-
Experience with Wi-Fi and mesh hardware, networks and tools
-
Familiarity with SCTE and their standards
-
Experience with Firmware Management Systems
-
Experience with JIRA, AIO (or similar test cycle management), and Confluence
-
Proficiency with Google Office Suite
-
Ability to work in agile environments
-
A positive attitude with a strong interest in continuously learning, experimenting, and improving
-
Excellent written and verbal communication skills
-
Self-motivated with the ability to take initiative and resolve issues independently
-
Occasional travel may be required (5%)
You’ll benefit from:
-
Flexibility: Yes, we think that what you do matters. At work and at home.
-
Fun: We laugh a lot, it makes every day brighter.
-
Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.
-
Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
-
Benefits: We’ve got you covered.
-
Career Evolution: Join us and we will give you the tools to achieve your career goals!
-
Technology: You have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]
#LI-KN1
#LI-Hybrid
Burlington, ON
Cogeco Connexion Inc
Chez Cogeco, nous savons que des origines, des points de vue et des croyances différentes peuvent apporter une valeur inestimable à notre entreprise. Cette diversité renforce notre capacité à imaginer, à innover et à nous développer en tant qu'entreprise. Nous nous engageons donc à faire tout ce qui est en notre pouvoir pour créer un milieu d'appartenance plus diversifié et inclusif.
En créant une culture où tous nos collègues peuvent donner le meilleur d'eux-mêmes au travail, nous faisons notre part pour construire un lieu de travail et un monde plus équitables. Du développement professionnel à la sécurité personnelle, Cogeco s'efforce constamment de créer un environnement qui accueille et enrichit tout le monde. Nous faisons de la santé et du bien-être de nos collègues l'une de nos plus grandes priorités, car nous savons que des employés engagés et appréciés sont synonymes d'une meilleure expérience globale pour nos clients.
Si vous avez besoin de mesures d'adaptation, quelles qu’elles soient, en ce qui concerne notre processus de recrutement, veuillez nous contacter en toute confidentialité à [email protected]
