Senior UX Designer
Location: Toronto, Ontario
Work Model: Hybrid
Duration: August 17, 2026 – March 31, 2027
Pay Rate: CAD $95/hour
Submission Deadline: July 9, 2026, 4:00 p.m.
Job Description
We are seeking a Senior UX Designer to support the delivery of human-centred digital services. The successful candidate will be responsible for designing intuitive, accessible, mobile-first, and responsive user experiences while working closely with product managers, developers, business stakeholders, and technical teams.
The Senior UX Designer will work across product delivery phases to support user research, prototyping, usability testing, journey mapping, service design, and experience optimization.
Must-Have Skills
- Extensive experience using UX design best practices to design user-centred solutions
- Strong understanding of mobile-first and responsive design
- Ability to iterate designs and solutions efficiently based on feedback, research insights, and stakeholder input
- 3+ years of experience participating in complex projects/products of different sizes
- Experience incorporating user-centred design processes within Agile/Scrum delivery methodologies
- Demonstrated communication and mediation skills with business teams and core project team members
- Experience ensuring client projects/products progress according to schedule
- Expertise with UX tools such as Figma, Axure, Sketch, InVision, Adobe Creative Cloud, JustInMind, and Zeplin
- HTML5, CSS3, JavaScript, React, Angular, or Node.js experience is an asset
Key Responsibilities
- Apply UX design best practices to develop high-quality, user-centred digital solutions
- Design for mobile-first, responsive, and accessible digital environments
- Create wireframes, prototypes, journey maps, personas, design concepts, and interaction models
- Iterate designs based on user feedback, usability testing results, stakeholder input, and technical constraints
- Plan and facilitate user research and usability testing activities
- Conduct user interviews, journey mapping, persona development, and usability testing
- Translate research insights into actionable design recommendations
- Produce research outputs such as user interview topic maps, interview scripts, synthesis reports, and findings reports
- Support end-to-end service design activities across Discovery, Alpha, Beta, Live, or similar delivery phases
- Work collaboratively with balanced teams, including product owners, UX designers, developers, and business stakeholders
- Communicate design processes, concepts, recommendations, and solutions clearly to clients and project teams
- Support Agile/Scrum delivery activities and contribute to continuous UX improvement
- Help overcome resistance to change and support adoption of user-centred design practices
Typical Deliverables
- User personas
- User journey maps
- Wireframes
- Prototypes
- Design concepts
- Usability testing plans and results
- User interview topic maps
- User interview scripts
- User interview synthesis reports
- User research findings reports
- UX improvement and optimization recommendations
Required Experience
- 3+ years of UX design experience on complex digital products or services
- Strong experience with user-centred design, human-centred design, mobile-first design, and responsive design
- Experience working in Agile/Scrum environments
- Experience facilitating user research and usability testing
- Strong experience creating wireframes, prototypes, journey maps, personas, and research reports
- Experience working with business stakeholders, product owners, technical teams, and developers
- Strong communication, presentation, negotiation, and stakeholder management skills
- Excellent analytical, problem-solving, and decision-making skills
Tools and Technical Skills
- Figma
- Axure
- Sketch
- InVision
- Adobe Creative Cloud
- JustInMind
- Zeplin
- HTML5, CSS3, JavaScript, React, Angular, or Node.js would be considered an asset
Nice to Have
- Degree or diploma in graphic design
- Certification or education in usability, human-computer interaction, or technical writing
- Accessibility compliance testing experience
- Experience working with Ontario Design System principles or public sector digital service standards
- Experience supporting digital products through Discovery, Alpha, Beta, and Live phases
Work Arrangement
This is a hybrid role based in Toronto, Ontario. The successful candidate may be required to attend onsite meetings at 222 Jarvis Street as needed.
Pay: $150,000.00-$174,963.66 per year
Work Location: Hybrid remote in Toronto, ON (Toronto District)
