Our client is currently seeking a full-time Dental Office Administrator to join their team in a Hybrid working capacity.
This is a Full-Time Permanent Position.
Responsibilities:
- Greet patients warmly and ensure a welcoming and professional front desk experience
- Schedule and confirm patient appointments while optimizing the daily schedule
- Answer phone calls and respond to patient inquiries in a professional and timely manner
- Verify patient information and maintain accurate patient records
- Process payments, handle billing, assist patients with insurance claims and estimates
- Communicate treatment plans and financial information clearly to patients
- Coordinate with the clinical team to ensure smooth patient flow throughout the day
- Manage incoming and outgoing correspondence including emails and patient communications
- Maintain confidentiality of patient records, follow office policies and procedures
Requirements:
- At least 2 years dental reception or dental office administrative experience
-Strong understanding of dental procedures, fee guide and codes
-Experience with Tracker software considered an asset but not a necessity
-Strong written and verbal communication skills
-Excellent organizational and multi-tasking abilities
-Friendly, professional, and patient-focused attitude
-Punctual, reliable, and detail-oriented
-Knowledge of dental and medical terminology is an asset
-Ability to always maintain ethical and professional behavior
Job Type: Full-time
Pay: $25.00-$30.00 per hour
Expected hours: 40 per week
Experience:
- Dental office: 2 years (required)
Work Location: In person
