About Us
Advanced Level Roofing is a growing roofing contractor specializing in roofing, siding, metals, and exterior renovations across Canada. We pride ourselves on delivering exceptional customer service, quality workmanship, and efficient project execution.
We are currently seeking a highly organized and detail-oriented Service Administrative Assistant to support our Service Manager with day-to-day administrative, clerical, and operational tasks.
Position Overview
The Service Administrative Assistant will play a key role in supporting the Service Department by helping manage administrative responsibilities, customer communications, scheduling, documentation, fleet coordination, and general office tasks. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively manage multiple priorities.
Responsibilities
- Assist the Service Manager with daily administrative and clerical duties.
- Answer and make phone calls to clients, suppliers, technicians and subcontractors.
- Monitor, organize, and respond to emails as directed.
- Assist with service scheduling and coordination.
- Follow up with customers regarding service requests, job status updates, and completed work.
- Support production and post-production processes, including documentation and record keeping.
- Create, update, and maintain service files and job records.
- Coordinate fleet-related administration, including vehicle maintenance scheduling, registrations, inspections, and tracking.
- Assist with data entry and maintaining accurate records within company software systems.
- Help prepare reports, work orders, service documentation, and other department-related paperwork.
- Coordinate internal communication between field staff, service crews, and office personnel.
- Track outstanding tasks and ensure follow-ups are completed in a timely manner.
- Perform general office duties and provide administrative support as required.
Qualifications
- Previous administrative, office, or customer service experience preferred.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Proficient with Google Workspace, and general computer applications.
- Ability to multitask and manage changing priorities.
- Strong attention to detail and problem-solving abilities.
- Ability to work independently and as part of a team.
- Experience in construction, roofing, trades, or service industries is considered an asset.
What We Offer
- Opportunities for growth and advancement.
- Supportive and team-oriented work environment.
- Full-time employment with a growing company.
- Exposure to various aspects of construction operations and project management.
If you are organized, dependable, and enjoy supporting a busy team in a dynamic environment, we would love to hear from you.
Apply today and become part of the Advanced Level Roofing team.
Pay: $17.00-$25.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
