Job Overview
We are seeking a motivated Entry-Level Administrative Coordinator & Client Services Coordinator to join our dynamic team on a full-time or part-time basis. This role offers an excellent opportunity for individuals interested in developing their skills in project management, customer relationship management, and account management within a professional environment. The ideal candidate will support daily operations, enhance client interactions, and contribute to the overall success of our organization. Prior experience is not required, but a strong interest in customer service, marketing, and financial services is preferred. This position provides valuable exposure to SaaS platforms such as Salesforce and offers room for professional growth.
Responsibilities
- Assist in managing client accounts and maintaining strong customer relationships through timely communication and support
- Support project management activities by coordinating schedules, tracking progress, and ensuring deadlines are met
- Utilize Salesforce and other SaaS tools to update client information, track interactions, and generate reports
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction
- Contribute to marketing initiatives by preparing materials, managing outreach campaigns, and analyzing engagement metrics
- Collaborate with team members to streamline administrative processes and improve workflow efficiency
- Support financial services operations by assisting with data entry, invoicing, and documentation tasks
- Maintain organized records of client interactions and project updates for reporting purposes
Skills
- Strong communication skills with the ability to effectively interact with clients and team members
- Basic understanding of project management principles and tools
- Familiarity with customer relationship management systems such as Salesforce; SaaS experience is a plus
- Analytical skills to interpret data, generate insights, and support decision-making processes
- Customer service orientation with a proactive approach to problem-solving
- Knowledge of marketing strategies and techniques to assist in outreach efforts
- Interest or experience in financial services industry is advantageous
- Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
This role is ideal for individuals eager to build foundational skills in administrative coordination and client services within a professional setting. Candidates should demonstrate excellent organizational abilities, strong communication skills, and a willingness to learn.
Pay: $46,000.00-$47,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Flexible schedule
- On-site parking
- RRSP match
- Tuition reimbursement
- VRSP
Work Location: In person
