PCM, Diagnostic Assessment Program
Lakeridge Health
Oshawa, ON
Patient Care Manager, DRCC Diagnostic Assessment Program

Status: Temporary Full Time (12-18 months expected duration)
Program: Durham Regional Cancer Centre
Primary Location: Lakeridge Health Oshawa
Salary Range: $48.34 - $60.34 per hour
UN.EX. - 1900002505

Reporting to the Director of the Cancer Program, the Patient Care Manager will lead and support the daily operations of the Diagnostic Assessment Program (DAP) at the Durham Regional Cancer Centre (DRCC).

The DAP facilitates care for patients presenting with a suspicion of cancer or those newly diagnosed. The DAP is structured by disease sites and currently has units in the clinical areas of prostate, breast, thoracic, colorectal and gynecology disease sites. The thoracic program is a regional structure that supports patient access and care close to home at three partner hospitals throughout the Central East LHIN, including DRCC, Peterborough Regional Health Centre and Scarborough Health Network. A recent addition to the portfolio of the DAP Patient Care Manager is a High Risk Lung Cancer Screening program.

The Patient Care Manager is responsible for the coordination and support of clinics each day for patients being seen in consultation, diagnostic investigations and follow up care. The DAP is supported by an interprofessional team of surgical oncologists, respirologists, Nurse Navigators, clerical and supervisory staff. Given the regional nature of the program, travel to regional sites may be required.

The Patient Care Manager will be required to facilitate and support the implementation of evidence informed practice to achieve the delivery of excellent, high quality patient care across all disease sites within this portfolio while collaborating with other Patient Care Managers to enhance the quality of care across the cancer journey. The Patient Care Manager, as an integral member of the cancer centre leadership team, will be responsible for the ongoing monitoring and evaluation of performance metrics and associated performance improvement initiatives.

Building sustainable relationships with internal and external stakeholders is a key expectation. The Patient Care Manager will work collaboratively with all members of the interdisciplinary and interprofessional health care team among departments and services throughout Lakeridge Health, Cancer Care Ontario (CCO), the Central East LHIN and the 13 other cancer centres across the province to support and inform a system of care that is inclusive, comprehensive and reflective of current standards of care delivery.

  • Current registration, in good standing, with the College of Nurses of Ontario or other regulatory college;
  • Baccalaureate degree in Nursing, Health Administration or other applicable program;
  • Master's degree or currently enrollment in a Master's program (preferred);
  • A minimum of 3 to 5 years of leadership and/or management in a clinical operational environment is required;
  • A minimum of three years of clinical experience in oncology is preferred;
  • Excellent management skills in the areas of finance, human resources, quality improvement, change management and evaluation;
  • Advanced knowledge in utilizing quality management data for monitoring/identifying trends, impacts and making suggestions for facilitating/implementing action plans;
  • Proven knowledge of and ability to work with Collective Agreements and Labour Relations issues and demonstrated knowledge of relevant legislation, workplace safety standards, quality standards and related best practice guidelines;
  • Excellent working knowledge of the Cancer System is an asset
  • Excellent leadership skills that incorporate the ability to build and coach a motivated team;
  • Excellent organizational, planning, assessment and evaluation skills with demonstrated problem-solving and critical thinking skills;
  • Excellent communication (written and verbal) and interpersonal skills with the ability to work effectively with internal and external healthcare partners;
  • Demonstrated commitment to ongoing professional development;
  • Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Team Work, Joy;
  • Must have a satisfactory performance record;
  • Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area; and
  • Proven good attendance record with capability of maintaining this same standard.
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Accommodation will be provided in all parts of the recruitment and assessment process as required under Lakeridge Health's Employment Accommodation policy. Applicants need to make their needs known in advance.