Job Overview
Would you like to be a part of helping shape the future of recycling and waste management on Vancouver Island?
Mission Island Group has built one of its most significant operating regions here, with over 200 employees across seven communities under trusted local brands across Vancouver Island.
Dispatch Support
Our South Island office is looking for a motivated Dispatcher to join our growing waste management operation. This role is based out of our location at 6588 Bryn Road, Saanichton, BC.
What You’ll Be Doing
Your day-to-day responsibilities will include, but are not limited to:
- Answering customer calls and emails, responding to new and existing inquiries, and helping finalize sales.
- Scheduling and coordinating bin deliveries, exchanges, live loads, pickups, as well as supporting residential & commercial routed pickups.
- Dispatching trucks using phone, dispatch software, and two-way radio.
- Working with the Lead Dispatcher to plan and prioritize the next day’s schedule.
- Communicating daily schedules and driver assignments clearly and efficiently.
- Adjusting driver schedules for special requests, absences, or last-minute changes.
- Working closely with all Supervisors to ensure trucks and dispatch are organized each morning.
- Supporting drivers with transportation software and troubleshooting as needed.
- Ensuring driver paperwork is completed correctly and submitted on time.
- Reviewing and auditing completed jobs (closing routes).
- Seeking and presenting continuous improvement initiatives as it pertains to dispatching processes and tracking systems. making sure safety procedures are followed at all times.
- Reporting performance or conduct concerns to the Logistics/Transportation Manager.
- Keeping the dispatch office and site clean and organized.
- Assisting the Logistics/Transportation Manager and other managers as needed.
- Performing other related duties as assigned.
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- On-site parking
- Vision care
Work Location: In person
