Interim Lodging Worker
Canadian Red Cross
Toronto, ON
Do you want to make a difference?

The Canadian Red Cross (CRC) is a not for profit organization dedicated to helping Canadians, as well as the most vulnerable throughout the world. We are currently looking for our next emergency management employee to join the world’s largest humanitarian network.

As an Interim Lodging Worker you will report to the Supervisor, and play a key role in supporting the clients in various functions; don’t wait, apply today for this 6-month, full-time contract position.

The incumbent of this position will be assigned to deliver a specific service on site (reception, feeding, personal services, lodging etc). Shifts schedule will support 24 hour/7 day operation & variable shifts will be available.


Assist in the set up, running of shelter as directed by the Supervisor;
Provide appropriate services as assigned, based on the Technical Standards and the National Disaster Assistance Guidelines;
Communicate and report on progress, as appropriate, to the Supervisor;
Provide comfort to clients;
Complete necessary paperwork (i.e. Goods and Services Vouchers, Registration & Inquiry cards, daily statistics, activity logs etc.);
Participate in the debriefing and review of the delivery of the assigned services
Attend meetings as required;
Support Supervisor in materials/inventory management, as needed;
Support with supplier agreements, as appropriate;
Support the Supervisor in planning and organizing services.
Contributes to a healthy and safe working environment.
Performs other duties, as required.

The incumbent must have the commitment to the Fundamental Principles of the Red Cross Movement and model the core competencies of the CRCS: team excellence, service excellence, accountability and results focused.


Completion of High School Diploma or equivalent experience;
Experience in an shelter environment, an asset.

Understanding of Red Cross role in an emergency response, relief and recovery, an asset
Computer literacy is an asset

Language requirements vary – responders must be able to deliver services as appropriate
Customer Service Skills – provide comfort and care, patience in dealing with upset clients, active listening to understanding needs, finding a solution and good communication so client understands services available and how to obtain
Communication skills - verbal and non-verbal cues, active listening, clearly able explain self and confirm understanding from client
Attention to detail - accuracy in completing forms, giving information, completing necessary paperwork
Ability to work well within a team - share information, be helpful, respectful, approachable, build strong relationships including volunteers
Dependable - Timely, takes initiative and ownership of work, completes tasks without being asked or with little supervision
Remains calm during a crisis

Work is at site environment which is mostly clean and comfortable.
Ability to work during non-traditional hours with variable shift schedule.

This position requires a successful Canadian criminal record, reference check, valid provincial driver’s license, and First Aid certification (training provided). The Canadian Red Cross Society is an equal opportunity employer.

To apply to this position please click here.