We are seeking an enthusiastic, commercially minded, and hospitality-focused On-Trade Trainer to join our team and support a premium global beer brand program in partnership with Stella Artois.
In this field-based role, you will serve as a Perfect Serve Ambassador, delivering training, coaching, and in-venue support across a portfolio of hospitality accounts. Your mission will be to help venues consistently deliver the Stella Artois Perfect Serve experience while improving service standards, guest satisfaction, and commercial performance.
This is an exciting opportunity for someone with a strong background in the beer, hospitality, or on-premise sales industry who enjoys building relationships, coaching teams, and driving business results in a fast-paced environment.
Key Responsibilities
* Deliver engaging training sessions within bars, pubs, restaurants, and hotels
* Embed Stella Artois Perfect Serve standards across On-Trade venues
* Build and maintain strong relationships with venue managers, owners, and hospitality teams
* Support sales-driving initiatives, promotions, and activations
* Conduct draught quality audits and service evaluations
* Coach teams to improve execution, service standards, and sales performance
* Identify opportunities to increase visibility and commercial success within accounts
* Conduct regular account visits and performance reviews
* Complete reporting and track key performance metrics
* Represent the Stella Artois brand professionally across all On-Trade environments
What We're Looking For
-Required Experience
*Previous experience working within the beer, brewery, beverage alcohol, hospitality, or on-premise sales industry
*Experience working in bars, restaurants, pubs, hotels, or other hospitality venues
*Sales experience, preferably within beer, beverage alcohol, hospitality, food service, or consumer goods industries
*Strong understanding of hospitality operations and customer service standards
*Experience building relationships and influencing venue owners, managers, and hospitality teams
*Ability to work independently while managing a territory and account portfolio
*Knowledge of draught beer systems, beer quality standards, and cellar operations
-Preferred Experience
*Experience delivering training, coaching, staff development, or hospitality education programs
*Brewery or Beer Sales Representative
*On-Premise / On-Trade Sales Representative
*Beer Brand Ambassador
*Bartender, Bar Manager, or Beverage Manager
*Restaurant or Hospitality Manager
*Draught Beer Technician
*Beer Trainer, Educator, or Hospitality Coach
*Distributor Sales Representative
Additional Qualifications
*Excellent communication, presentation, and coaching skills
*Passion for beer, hospitality, and customer experience
*Strong commercial mindset with an understanding of sales drivers and business performance
*Confident influencing and coaching behaviors to improve venue execution
*Strong problem-solving skills and attention to detail
*Results-driven mindset with a focus on KPIs and performance
*Flexibility to work varied hours as required
*Willingness to travel regularly throughout the assigned territory
*Valid driver's license preferred
Contract Duration
This is a full-time, fixed-term position running from August 2026 through December 2027. Candidates should be available to commit to the full duration of the program.
Successful candidates will participate in a comprehensive onboarding and training programme prior to commencing field activity. This programme will include in-person training sessions and international travel to ensure all trainers are fully equipped to deliver the Stella Artois Perfect Serve standards and programme objectives.
Pay: $50,400.00 per year
Benefits:
- Mileage reimbursement
- Paid time off
Work Location: In person
