WARE'S Automotive & Industrial Supply is currently looking for a talented inside sales professional to take on an exciting and challenging full-time role of PARTS COUNTER PERSON at our NAPA Branch in Georgetown. If you are an enthusiastic and customer-oriented individual with knowledge of automotive aftermarket parts, this could be the role for you!
Role and responsibilities:
- Delivering a high level of customer service.
- Dealing with customers on the phone and in the store.
- Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner
- Sell a diversified line of products via phone and over-the-counter
- Processing customer orders through the computer system, ensuring accuracy and prompt delivery
- Utilizing the computer system to look up the correct parts for repairs.
- Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
- Effectively communicating product features, benefits and warranty policy information to customers.
- Executing the store’s business plan as per company guidelines.
- Demonstrate a positive, helpful attitude.
- Work effectively as part of the team.
- Adhering to company policies and procedures.
- Support the sales team through up selling, service, pricing, delivery and inventory inquiries
- Maintain a well-rounded knowledge of products sold
- Other related duties including but not limited to supporting the warehouse functions as required
- Invoice an average of 40-70 orders/day
- Assist warehouse staff with parts identification issues
- Work days Monday through Friday, plus rotating Saturdays (8-12:30 shift)
- Occasional evenings during year-end inventory
- NO SUNDAYS
Preferred Education & Qualifications:
- Background/knowledge of automotive aftermarket parts preferred
- 2 years of applicable experience in a similar inside sales role
- Exceptional customer service and communication skills
- A strong desire to achieve the very best in customer service and teamwork
- Ability to use various computer programs
- Strong organizational and multi-tasking skills with the ability to work in a fast-paced environment
- Excellent verbal, written and effective listening skills
- Experience working under pressure and setting priorities
- Computer experience
We appreciate all applications, however only those selected for an interview will be contacted. Please no agency inquiries.
Job Types: Full-time, Permanent
Pay: $17.48-$28.40 per hour
Expected hours: 42 – 48 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
Work Location: In person
Expected start date: 2024-10-15
