Job Summary
This is a full-time shipping office position with 65% administrative/data entry duties/customer service and truck dispatch duties.
Responsibilities and Duties
Candidates will be responsible for:
Communicating with customers, drivers, and internal personnel.
Working cohesively with the shipping, driving, and production teams.
Arranging shipping through both internal and external transport and delivery companies.
Creating waybills and other shipping/trucking documents.
Answering phones, emails and resolving customer inquiries and complaints. (often simultaneously)
Verifying status and tracking of materials in the yard and production areas.
Qualifications and Skills
Candidate must have and be able to do the following:
Pay attention to the finest of details.
Can remain calm under pressure and communicate effectively.
Have exceptional problem solving and investigative skills.
Have exceptional multi-tasking abilities.
Have an exemplary memory and recall abilities.
Have a typing speed of at least 50 WPM with better than average computer skills.
Must be familiar with internal shipping programs and be able to enter data quickly and accurately.
Must have stellar communication and interpersonal skills.
Must be able to work with both the internal and external customers in a direct and professional manner at all times.
Must feel comfortable in both an office and industrial environment.
Must be comfortable in a high volume, fast paced, often hectic environment.
Must have excellent command of the English language both verbal and written.
Prior steel industry, high volume shipping experience will be considered an asset.
Job Type: Full-time
Pay: $24.00-$26.00 per hour
Work Location: In person
