POSITION: Premium Hospitality Coordinator
DEPARTMENT: Premium Hospitality
REPORTS TO: Director, Premium Service
POSITION SUMMARY:
The Premium Hospitality Administrator Coordinator provides support and event operations coverage for the Premium Hospitality Department’s private clubs and suites. This is an hourly position.
Essential Duties and Responsibilities:
(Other duties may be assigned as required)
- Supports and works closely with the Director of Premium Hospitality
- Primary support and guidance to the Premium Hospitality Top Prospect Intern in performing all of their clerical and administrative duties for premium clubs
- Manages staffing, scheduling, recruitment, and onboarding and training programs
- Completes all post-event tasks including follow-up with staff and fans, filing, sales reporting, maintenance, and payroll submissions
- Participate in budget preparation and forecasting
- Plays an important role in helping manage P&L statements performance in cost of goods and labour usage
- Supports inventory in premium clubs including counting, entering, and reporting and explaining variances
- Oversee Health and Safety initiatives to ensure we are compliant with local regulations
- Plays an important on-floor presence during events
- Is actively seeking out innovations ideas to elevate guest experience, increase revenue or improve processes
- Takes on special projects as assigned
Required Experience and Qualifications:
- Minimum of 3 years of food and beverage experience, including experience with related office administrative procedures
- Fine dining experience is preferred but not essential
- Strong computer skills, including MS Word, MS Excel, PowerPoint, Outlook, and knowledge of Seven Rooms/Open Table reservations systems preferred
- Superior organizational and administrative skills with demonstrated attention to detail
- Proactive, self-starter with the ability to stay one step ahead and comfortable identifying inefficiencies
- Solid team player with a strong customer service focus
- Professional temperament, including the ability to remain calm under difficult circumstances
- Excellent verbal and written communication skills; strong editing and proofing abilities
- Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
- Able to work flexible event-based hours that include evenings, weekends, and holidays
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
