In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Therapy Services Booking Clerk/Receptionist utilizing a variety of computerized applications, determines out-patient appointment priority, schedules and books outpatient appointments, gathers information, compiles statistics and reports, performs data base entry and other related clerical and receptionist duties.
Education, Training And Experience
Grade 12 and two year's recent related experience or an equivalent combination of education, training and experience.
Skills And Abilities
Keyboard 45 wpm
Knowledge of medical terminology
Communicate effectively, both verbally and in writing
Deal with others effectively
Physically carry out the duties of the position
Ability to supervise
Operate related equipment