Full job description
GST Logistics is a leading provider of specialized transportation solutions across Canada, moving oversized and overweight loads safely and efficiently from coast to coast. With a modern, versatile fleet and a strong commitment to safety and customer service, we continue to grow and are looking for a skilled Heavy Haul Dispatcher to join our operations team.
This position follows a rotating schedule with on-call responsibility from Wednesday to Wednesday, with every second Friday scheduled off. Flexibility and availability outside regular hours may be required to support active operations.
Position Overview
The Heavy Haul Dispatcher is responsible for the day-to-day coordination and execution of loads across the fleet. This role ensures operational efficiency, driver compliance, and on-time performance while maintaining clear communication between drivers, operations, and maintenance.
Key Responsibilities
- Coordinate and dispatch loads across a multi-axle / specialized fleet (RGN, lowbed, multi-axle configurations)
- Build and manage daily/weekly dispatch plans in alignment with project timelines and customer requirements
- Act as the primary point of contact for drivers; provide direction, support, and issue resolution
- Ensure drivers are properly prepared for each job (permits, routing, securement, PPE, job details)
- Monitor and enforce Hours of Service (HOS) and log compliance
- Track load progress and proactively manage delays, changes, and customer updates
- Work with the Fleet Maintenance Coordinator to schedule servicing, repairs, and preventative maintenance
- Ensure equipment readiness and optimal fleet utilization
- Review and verify load documentation (BOLs, permits, inspection reports)
- Assist in route planning, including height/weight restrictions and jurisdictional requirements
- Coordinate pilot trucks, escorts, and third-party services as required
- Maintain accurate dispatch records and system updates (TMS / tracking platforms)
- Participate in after-hours/on-call support as required during scheduled rotation
Qualifications & Experience
- 2+ years dispatch experience in heavy haul / specialized transportation
- Strong understanding of oversized/overweight regulations across Western Canada
- Experience with multi-axle configurations, permit planning, and route restrictions
- Working knowledge of Hours of Service (HOS) and compliance requirements
- Experience coordinating maintenance schedules with operations
- Strong problem-solving and decision-making skills in a fast-paced environment
- Excellent communication skills with both drivers and internal teams
- High level of organization and attention to detail
Assets:
- Knowledge of permitting and routing in multiple jurisdictions (including Texas, Alberta, and surrounding regions)
- Familiarity with TMS/ELD systems (e.g., AXON, Samsara, etc.)
What We Offer
- Competitive compensation based on experience
- Structured schedule supporting work-life balance
- Growth potential within a rapidly expanding operation
- Supportive team environment with experienced operations leadership
Pay: $80,000.00-$105,000.00 per year
Benefits:
Ability to commute/relocate:
- Spruce Grove, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Transport dispatch : 2 years (required)
Work Location: In person
Pay: $80,000.00-$105,000.00 per year
Benefits:
Work Location: In person
