Job Summary:
The Deerfoot Inn & Casino is seeking a friendly, professional, and service-oriented Bellman to join our Front Office team. The Bellman plays a key role in creating a positive first and last impression by providing excellent guest service, assisting with luggage, and supporting front desk operations.
Key Responsibilities:
- Greet guests warmly upon arrival and departure
- Assist guests with luggage to and from rooms
- Escort guests and provide information about hotel amenities and services
- Deliver room service orders to guest rooms in a timely and professional manner
- Maintain cleanliness and organization of lobby, entrance, and luggage storage areas
- Assist with guest requests and deliver items to guest rooms
- Support Front Desk and Food & Beverage operations as required
- Ensure guest safety and report concerns to management
Qualifications & Requirements:
- Valid Alberta ProServe certification (required)
- Must be able to perform room service delivery
- Excellent customer service and communication skills
- Professional appearance and positive attitude
- Ability to lift and carry luggage (up to 50 lbs)
- Ability to stand and walk for extended periods
- Flexible availability, including evenings, weekends, and holidays
- Previous hotel or customer service experience is an asset
What We Offer:
- Competitive hourly wage plus tips
- Supportive and professional team environment
- Opportunities for growth and advancement
- Employee discounts and benefits
Job Type: Part-time
Pay: $16.00-$18.00 per hour
Expected hours: 16 per week
Work Location: In person
