VCA Canada Northumberland Animal Hospital is currently welcoming a Veterinary Assistant, Client Care Coordinator to join our team! This dual role is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
In this role, you will help our clients and their pets feel welcomed and appreciated!
Assisting veterinary staff with various tasks and treatments
Cultivating a warm, positive, compassionate atmosphere for our clients and patients
Managing email correspondence for clients, referring veterinarians, and internal office messages
Handling appointment scheduling, pet patient admission and discharge, and follow-up calls
Managing invoicing/billing, including creating estimates, obtaining pet owner confirmation, and processing payments
General cleanliness maintenance in reception, pet holding areas, and common spaces
Demonstrating willingness to learn about pet nutrition, veterinary services, and updated medical office procedures
Remaining calm and adaptable in stressful situations
Taking initiative and working independently
A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
A love for all companion animals!!
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
A caring culture of Wellness and Appreciation!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
Employee Assistance Program
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
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If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
