Position Title: Packaging & Delivery Technician
Department: Operations
Reports To: Operations Manager / Packaging & Logistics Coordinator
Location: GrowLiv Biologicals, Amherstburg, Ontario
Position Summary
The Packaging & Delivery Technician is responsible for preparing, packaging, labeling, and delivering GrowLiv Biologicals products to customers while ensuring product quality, accuracy, and timely service. This role supports daily operations by maintaining organized inventory, preparing customer orders, and ensuring products are handled according to company quality standards.
Key Responsibilities
Packaging
- Package biological control products according to company Standard Operating Procedures (SOPs).
- Verify correct product type, quantity, lot number, and labeling before shipment.
- Ensure packaging materials are clean, secure, and suitable for maintaining product quality.
- Prepare customer orders accurately and efficiently.
Deliveries
- Deliver products safely and on schedule to customers using company vehicles.
- Load and unload products carefully to prevent damage.
- Obtain proof of delivery and maintain delivery records.
- Communicate delivery status and report any issues promptly.
Order Preparation
- Pick customer orders accurately from inventory.
- Prepare packing slips and shipping labels.
- Assist with courier shipments and local deliveries.
Inventory Support
- Organize finished products and packaging materials.
- Assist with inventory counts and stock rotation (FIFO).
- Report low packaging supplies and damaged materials.
Quality & Housekeeping
- Perform visual quality checks before products leave the facility.
- Keep packaging, storage, and delivery areas clean and organized.
- Follow all company safety, sanitation, and biosecurity procedures.
Equipment & Vehicle Care
- Maintain cleanliness of company delivery vehicles.
- Inspect delivery vehicle before use and report maintenance issues.
- Operate packaging equipment safely and responsibly.
Qualifications
- Bachelor/Diploma in Business / supply chain or related disciplines.
- Valid Ontario Class G driver’s licence with a clean driving record.
- Previous warehouse, packaging, delivery, greenhouse, or manufacturing experience is an asset.
- Ability to lift up to 25 kg.
- Basic computer skills for order and delivery documentation.
Skills & Competencies
- Strong attention to detail.
- Reliable and punctual.
- Good organizational and time-management skills.
- Customer-service oriented.
- Ability to work independently and as part of a team.
- Positive attitude and willingness to learn.
Key Performance Indicators (KPIs)
- 99% or greater order accuracy.
- On-time completion of scheduled deliveries.
- Zero delivery-related product damage due to improper handling.
- Accurate completion of delivery and shipping records.
- Compliance with GrowLiv SOPs and safety procedures.
- Clean and organized work area maintained daily.
Working Conditions
- Combination of warehouse, packaging room, greenhouse, and customer delivery locations.
- Frequent standing, walking, lifting, and driving.
- Occasional overtime during peak production and shipping periods.
Career Progression
Packaging & Delivery Technician → Senior Packaging & Delivery Technician → Packaging & Logistics Coordinator → Operations Supervisor
Pay: $18.50-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Amherstburg, ON: reliably commute or plan to relocate before starting work (preferred)
Education:
Experience:
- Packaging & Deliveries: 1 year (preferred)
Licence/Certification:
- Ontario G Driving licence (required)
Location:
- Amherstburg, ON (preferred)
Work Location: In person
