Pension Administrator
Montréal, QC
Aon is looking for a Pension Analyst

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting our Pension Administration team in Montreal.

Your impact:
The Pension Analyst is responsible for resolving complex participant issues - conducting research, analyzing plan provisions and adapting these provisions to the treatment environment. The incumbent resolves issues related to computer validation and manually performs certain calculations/processes that are not automated. It produces ad hoc reports that support service delivery functions to clients and participants.

Job Responsibilities:
Conduct research to address the complex issues of pension plan members and develop solutions / recommendations after trend analysis and the application of plan provisions and best practices;
Propose solutions in accordance with deadlines and documentation processes;
Perform clean-up tasks related to computer validation, which includes searching for sources of errors and correcting them, sometimes working directly with customers or third-party vendors to obtain accurate data / information;
Manually perform complex processes and calculations related to non-automated pension plans, which requires a good knowledge of the plans, a good sense of analysis and a good ability to interpret;
Identify and recommend a calculation method that takes advantage of guidelines and best practices, and validate recommendations with the Benefits Operations Manager or the Client Services Manager (for final approval;
Produce ad hoc benefit reports (drafting requests and data analysis to ensure they are accurate)
Develop and document pension guidelines and processes;
Work with the Manager, Benefits / Pension Operations, to recommend process improvements and coaching and training opportunities arising from participant issues, recurring changes, process delays and quality issues.

You Bring Knowledge and Expertise

Required Experience:
Practical knowledge of pension laws and regulations;
Good knowledge of processes and computer science;
Bilingualism is mandatory, written and spoken (national team);
Good listening ability and strong interpersonal skills;
Strong organizational skills, ability to multitask, motivation and ability to prioritize work;
Ability to perform research, identification and documentation related to a system's deficiencies;
Excellent skills in research, calculation and analysis, and great attention to detail;
Experience in data mining and interpretation of results;
Experience working in a collaborative, team-oriented environment;
Six Sigma or process certification, an asset;
‘’Robotics Process Analytics’’ RPA designation, an asset.

Personal Qualities

Ability and willingness to adapt quickly and effectively to a changing work environment, changing priorities and new situations;
Ability to prioritize and respond efficiently to multiple requests;
Strengthening your skills by taking responsibility for your development, using a variety of learning sources to deepen knowledge, staying abreast of new experiences and applying lessons learned appropriately;
Ability to learn through the constant improvement of your own contributions;
Ability to quickly identify non-traditional issues, opportunities and action plans;
Logic, efficiency and attention to detail;
Ability to work with or without supervision, prioritize and multi-task;
Ability to develop new and creative approaches to process improvement and think outside the box;
Respect for confidentiality;
Mentality focused on continuous improvement and teamwork.

Bachelor’s degree in actuarial sciences or computer programming (in a business-related field, an asset) or equivalent professional experience.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience:
From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

About Aon:
Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check regarding criminal offence in connection with the position offered, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities).

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.