Owen Sound - Store Manager (Team Leader)
Princess Auto
Owen Sound, ON
Princess Auto is a Canadian based multi-channel retailer with a global vision. We serve the home, shop and industrial markets by providing a unique blend of quality products, services and value based solutions to our customers through an outstanding shopping experience.

With our Home Office located in Winnipeg, Manitoba, our team is over 2500 strong. We operate 46 Retail Stores from coast to coast and support our stores through 3 distribution centres.

Our strength is in our people. We call our employees “Team Members”, and our managers “Leaders”. We all work together towards a common goal: to make Princess Auto a great place to work and shop.

At Princess Auto, we do things a little bit differently. We strive to be unique . . . in our product selection, our Team Members and in our leadership.

Why be a Leader at Princess Auto?

We are growing and this growth is sustainable. We continue to add new stores and renovate existing locations. We are investing in our distribution network and other projects that will support the long-term success of the organization.
We share information. We value opinions and collaboration from all of our people across the company, regardless of position or scope of responsibility, and we work as a collective team in a supportive environment.
We are not a policy driven company. Common sense prevails. When faced with an opportunity or challenge, we examine the options and go with the solution that best aligns with our values. We are not the place for managers of policy compliance. We want leaders who will develop and motivate their people to create a store that is a great place to work and shop.
Turnover can be a constant battle for retail leaders. We’ve built our value proposition with retention in mind. We don’t cut costs by keeping everyone part-time; in fact 60% of our retail team is full-time and most have company paid benefits. Our annual retail retention rate is more than 70% and almost 25% of our people have been on the team for more than 5 years.
We value our customers and their loyalty. We aim to deliver an outstanding shopping experience backed by our Princess Auto Guarantee: "No sale is final until you’re satisfied". All our Team Members have the power to make it right.
We are 100% Canadian and family owned. We are also a company that gives back to the community. Just one way we do this is through The Princess Auto Foundation.
Overview of the Position

As a Team Leader (Store Manager) at Princess Auto you will create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend your day executing store plans to achieve financial goals, manage day-to-day operations, support Team Members in the resolution of customer concerns, administer health and safety procedures and loss prevention protocols.

You will spend time on the sales floor on a daily basis, working alongside your Team Members to understand and assess their working conditions, performance and other needs. You will need to create team-building opportunities to shape a strong team that will produce strong results.

You will be accountable for recruiting, hiring, training and mentoring Team Members and helping create succession plans to grow their careers with Princess Auto. You will manage and complete performance reviews and coach Team Members to ensure they are successful in their roles.

To be successful in this role, you will need to:
Genuinely care about our customers’ shopping experience
Have the ability to provide direction and motivate a team
Be committed to continuous learning, with the ability to train and coach others
Have a minimum of four years’ leadership experience in retail or another service industry
Have strong financial acumen; be able to work within a budget; and have had success maximizing sales and profitability
Enjoy working with people
Be respectful, upfront and honest

What our unique and fun world can offer you:
Quarterly Profit Sharing Plan
Company-funded, comprehensive benefits package
Company Pension Plan
Competitive Compensation
Long-term Disability coverage
Training and professional development opportunities
Deferred Profit Sharing Plan
Group RRSP
Opportunities for advancement
Maternity Leave top-up plan
Discount at our retail stores
Free parking
Opportunities for advancement and relocation
Are you ready to join us?

If you are interested in becoming a part of our unique world, please click on Apply below.

If you are a current Team Member at Princess Auto please submit a current resume along with a completed Internal Candidate Agreement form with your online application.

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.