We are seeking full-time/ part time Scheduler!
Don’t miss the opportunity to join One Toronto Gaming’s new Pickering Casino Resort / Casino Ajax Human Resources team!
Casino Ajax and Pickering Casino Resort are seeking dynamic individuals with a drive to succeed, strong guest relations and energetic; responsibilities of this role will align with the position of Scheduler at Pickering Casino Resort. All candidates must be ready and willing to work. Successful candidates may be scheduled to work at both our Pickering Casino Resort and/or Ajax Casino locations.
Under the supervision of the Director of Table Games and Human Resources this position is responsible for handling day-to-day scheduling focusing on new and existing hires. Using information from site management, you will utilize computer software applications to schedule staff to meet operational needs, while ensuring that schedules are posted in a timely fashion. Inputting schedule changes and forward any time or schedule conflicts and staffing availability issues to operations for resolution. Working under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures. Ensures adherence to all policies and procedures.
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values
Ensuring proper staffing levels by utilizing scheduling software applications to prepare the schedule & liaise with operating departments to ensure accuracy.
Scheduling of the table games department and other departments as assigned.
Tracking new hires by department to organize and register employees for training.
Assisting in the annual vacation scheduling preference processes for all employees
Creating reports as requested for internal and external departments
Responding to queries regarding vacation, lieu and other leave
Scheduling according to the guidelines stated in the site’s collective agreement
Maintains and exercises a high degree of discretion and confidentiality in giving out information.
Meeting deadlines in a fast-paced, high volume environment.
Other duties as assigned
Successful applicants will demonstrate the following qualifications:
A secondary school diploma with related post-secondary education preferred, or comparable working experience in Human Resources
Experience of 2-3 + years in using scheduling software (VR is an asset)
Must have experience in a fast-paced high-volume environment
Must have experience working in a unionized environment.
Strong computer skills working with MS Office programs.
Working knowledge of computer software packages and HRIS (JDE is an asset)
Ability to deliver excellent guest service at all levels of the organization, and externally.
Possess strong organizational, time management and project management skills.
Exhibit a high level of professionalism and excellent interpersonal skills.
Demonstrated ability to work both independently and within a team environment.
Ability to communicate clearly and concisely, both orally and in writing.
Smart Serve Certification or the ability to achieve a Smart Serve Certification.
The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Pickering Casino Resort candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays. The hours of work will be based on operational needs. Ready to embark on your next adventure?