Informatics Lead, MEDITECH Expanse (Surrey)
Lower Mainland Laboratories
The Informatics Lead plays a critical leadership role in planning, design, implementation, and evaluation of sustainable clinical information systems transformation related to MEDITECH Expanse. Works in collaboration with the Functional Lead, Laboratory, MEDITECH Expanse, and clinical partners of the designated functional areas. The Informatics Lead provides informatics expertise to promote and lead the integration of computer and communications technologies with clinical change initiatives to enhance evidence-based clinical practices. This position collaborates with project stakeholders to design, build, and implement new technology, equipment, and systems; contributes to and implements education, training, support, and change strategies to facilitate adoption, and use of MEDITECH Expanse.
What you will do:
Provides informatics expertise and leadership to relevant operational leaders, physicians, and stakeholder groups to ensure laboratory information system design and future state workflows provide the best opportunities to support and transform laboratory practice across the continuum of care and all required programs, networks, and diagnostics support services.
Drives best practice and laboratory informatics outcomes by collaborating with stakeholders to lead design based on best evidence and professional standards, meets organizational requirements, and evaluates and monitors success to ensure effective implementation of quality and system improvements.
Participates in the development of changes and enhancements to the laboratory information systems as required to ensure the systems are consistent with current medical laboratory practice requirements.
Liaises with, guides, and provides consultative direction within the area of responsibility to ensure informatics processes for future state design are aligned with organizational requirements. Provides leadership, guidance and support to designated operational leaders, physicians, project consultants/staff as required.
Leads broad groups of stakeholders to identify system and business requirements. Facilitates consensus, consults and shares information in order to achieve a common, comprehensive, enhanced and standardized future-state electronic health record that addresses the needs and strategic directions of the overall program(s)/ service line(s)/ portfolio(s).
Problem-solves and addresses potential barriers to success.
Facilitates team members in validating the required data elements for measurement of process and outcomes, and ensures they are incorporated into system design and used to transform laboratory and clinical practices where required.
Participates in the development of future state clinical content (e.g. order sets, care pathways, etc.), workflows and all necessary linkages to recommend appropriate system configuration and future state workflows.
Collaborates on the development of relevant design standards, nomenclature, decision support, quality assurance and testing activities.
Recommends prioritization for intake processes.
Joins with the programs/network/diagnostics/support services and site leadership to lead the facilitation, localization and implementation of program/specialty level workflow changes pertaining to system changes in support of clinical and business outcomes, and the implementation of new or revised policies, procedures, protocols and processes impacted by the new clinical information system (for the specified programs/network/diagnostics/support services).
Leads collaboratively with the programs/network/diagnostics/support services and unit leadership the process to ensure readiness for implementation and supports change management and learning strategies. Applies and provides expertise to the development and operationalization of a framework to manage, govern, and sustain clinical information systems.
Leads the ongoing assessment post-implementation to enhance clinical adoption to maximize the benefits, both clinical and business, related to the design and usage of the laboratory information system by monitoring system reports and by sharing and escalating these as appropriate.
Contributes to the development, implementation and communication of Laboratory information system-related policies, procedures, and workflow changes with health organization stakeholders.
Identifies risks and provides detailed analysis of situation; and escalates following established issues/risks escalation process.
Provides direction, leadership, guidance and support to designated project staff/consultants as required.
Accountable for working independently and collaboratively with teams to ensure assigned project deliverables are met.
Represents the interests of the Laboratory and the Laboratory Information Systems by participating in meetings and committees, as required, provides regular status updates, project deliverables, and outcomes.
Performs other duties as required.
What you have:
Graduation from a recognized school of Medical Lab Science and Canadian Society of Medical Laboratory Science (CSMLS) Certified.
Seven (7) years of experience as a Laboratory Technologist, plus five (5) years of recent, related experience in the coordination, implementation, and maintenance of Laboratory Information Systems.
Degree or technical diploma in Computer Science, knowledge of MEDITECH Information Systems supplemented with courses in communications and/or customer service, or an equivalent combination of education, training, and experience.
Skills you have:
Demonstrated knowledge of medical laboratory and general computer operations and applications.
Demonstrated project management skills.
Demonstrated ability to represent your clinical specialty and across the continuum of care.
Demonstrated knowledge of Lean or related process improvement principles or equivalent.
Proven ability to engage and coordinate activities within and across work settings.
Proven ability to generate required outcomes from initiatives with specific purpose.
Demonstrated experience leading a team and fostering a respectful, motivating, and supportive environment.
Demonstrated knowledge of clinical practice and workflows in other health care settings preferred.
Physical ability to perform the duties of the position.
Temporary Full Time until December 2023
Location: Surrey Central City
Applications will be accepted until position is filled.
Monday to Friday; 0800-1600
Requisition Number: 102496
What we do
Lower Mainland Laboratories (LM Labs) lmlabs.phsa.ca provides laboratory testing at 31 sites across the lower mainland and central coast of B.C., including acute care hospital laboratories and and specialty laboratories.
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of January 12, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
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