We’re embarking on something BIG...
Central 1 is the partner of choice for financial, digital banking and payment products and services – fueling the success of businesses across Canada. With $16.9 billion in assets, we leverage our scale, strength and expertise to power progress for more than 225 credit unions and other financial institutions, enhancing the financial well-being of more than five million customers from coast to coast. For more information, visit Central1.com.
Because of COVID19, all Central1 offices are currently closed to non-essential employees. This role will see you working remotely until our offices are reopened. The timeline to reopen is still under consideration, as are our future remote working policies.
As a Payment Services Specialist you will perform a variety of diverse clerical duties involving the processing, reconciliation, balancing, settlement, tracing and investigation of items and processes of some complexity, working in accordance with policies, procedures, rules and confidentiality/security requirements. Along with providing customer service to credit unions, other centrals and external clients by responding to queries and assisting with problem resolution.
Who are you:
You are organized, detail oriented and are able to multitask effectively. You enjoy analyzing large amounts of data and processing it.You are motivated by solving problems, collaborating with others and continuously learning.
What you'll do:
Undertaking various duties relating to the processing of returned items, electronic bill payments, bill payment remittances, bonds, coupons, ATM/POS, automated funds transfers, cash ordering, wire transfers, and other such items as defined by management;
Verifying receipt of data input files from credit unions, coordinates the work inflow process, and processes and updates files utilizing image transports and specialized computer software;
Conducting on-line validation of information, balancing and reconciling transactions, preparing financial adjustments as required and processing for settlement in accordance with applicable CPA and Network Rules (Interac, Exchange Acculink) and within specified timeframes to avoid loss of recourse and financial liability;
Reviewing documents variance reports and other information, analyzing unusual situations, tracing items, and investigating and resolving problems;
Preparing documentation and posting financial entries to Central 1s automated suspense, general ledger and central banking system.
Assists with testing of software upgrades and process improvement
Responding in a timely and courteous manner to verbal and written requests from credit unions, financial institutions, corporate clients, vendors and Central 1 employees for information and assistance in resolving discrepancies, adjustments, traces and other problems;
Acting as the intermediary as required between credit unions, other centrals, external clients and other financial institutions for processing and settlement of various items;
Maintaining databases, logs, records, statistics and preparing summary reports for information, billing and other purposes;
Maintains up-to-date knowledge of CPA rules, Network Rules for ATM/POS, FINTRAC reporting, Proceeds of Crime, Anti Money laundering and Central 1 processes and standards applicable to the work
Days/hours of work are subject to change based on business needs and flexibility is required.
What you have:
A Community College diploma in business or related discipline preferred including course in accounting and in personal computer applications and related experience, preferably in retail banking and/or at a secure data centre, including experience in a production environment
Sound knowledge of automated financial systems, clearing and settlement processes and CPA rules
Strong ability to analyze data, interpret reports and use sound judgment in troubleshooting and resolving problems using Excel
As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.
Central1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience.
Reporting to: Team Lead, Electronic Payments & Network Settlement
Date Posted: May 26, 2020
Location: Vancouver, BC
Unsolicited resumes from vendors will not be accepted for this or any position at Central 1