Overview:
Join our team at a technology-driven digital printing company, where innovation and opportunity intersect. We're seeking a Bilingual Sales Executive (comfortable with both French and English) who can effectively use digital tools, automation, and the Xerox sales system to enhance our client engagement approach.
What you'll do:
Client Engagement
- Convert inbound calls and web chats into leads and or service contract orders, with a focus on strategic upselling, cross-selling, building the equipment pipeline, and driving sales growth.
- Take ownership of key performance metrics, including revenue generation, profit margins, and win rates, continuously striving for improvement.
- Foster positive relationships with our field teams, collaborating to develop strategies for optimal coverage of overlaid accounts.
- Apply sales strategies and call prioritization techniques to drive tangible business results.
- Proactively engage with key decision-makers within client organizations, forging meaningful connections that drive success.
- Identify and nurture high-quality equipment leads to fuel our growth.
- Qualify leads submitted through campaigns.
- Demonstrate fluency in articulating the features, advantages, and benefits of Xerox Solutions to prospective clients.
- Skillfully resolve conflicts, both internally and externally, to maintain smooth operations and client satisfaction.
Sales Strategy and Execution
- Master the art of executing inbound campaigns and strategies, ensuring their seamless integration into our sales approach.
- Collaborate closely with cross-functional teams to strategize and navigate complex sales cycles effectively.
- Implement proven sales management processes to achieve objectives related to new business, product launches, or segment expansion.
- Develop a deep understanding of our clients' strategic business objectives, tailoring our offerings to align with their goals.
Process Management and Administration
- Oversee the Order To Install process, ensuring a smooth transition from sales to installation.
- Maintain and update client databases, ensuring accurate and up-to-date information.
- Embrace the flexibility to perform other necessary duties as required to contribute to our collective success.
What you'll need to suceed:
- 1 year sales or customer facing experience.
- Fluent in both French and English (verbally & written) Spanish an asset
- Exhibit flexibility to work varying hours, including Canadian or US holiday schedules when necessary.
- Demonstrate strong interpersonal, communication, and client relations skills.
- Maintain a professional telephone demeanor.
- Apply excellent listening and probing skills.
- Effectively multitask with exceptional attention to detail and accuracy.
- Utilize strong analytical and mathematical skills.
- Display organization with effective time and activity management abilities.
- Operate effectively under pressure with maturity and self-confidence.
- Exhibit proficiency in systems literacy (PowerPoint, Excel, Word, Outlook) and intranet/internet familiarity.
- Excel in the ability to work independently with minimal supervision and within a team environment.
Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact. Apply today and let's shape the future together.
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