Ever thought you could change the world? Us too; let's talk.
More than half the world doesn’t have reliable access to healthcare. Babylon is a global healthcare provider on a mission to change that.
As the leader of digital-first healthcare in Canada, Babylon by TELUS Health proudly provides primary medical care to patients in British Columbia.
Babylon by TELUS Health brings comprehensive medical care to patients in Canada. We do this through cutting-edge AI technology and digital access to real medical professionals in our communities.
Patients are able to access medical care with a family physician and allied health services using their smartphone. Doctors are able to provide a broad scope of care to patients who wouldn’t otherwise be able to access care as easily.
All physician visits for our patients are covered by MSP, so patients don’t ever pay out of pocket to see Babylon doctor.
See for yourself:
Download the app for iOS and Android.
Being a Babylonian
We believe that healthcare is a human right. Right now, at least half of the world doesn’t have reliable access to healthcare, and we won’t stop until that changes.
But to do that we need people who know they can change the world.
So do you think you can change the world? If so, you’re already a Babylonian.
Babylonians are people who are passionate about making the world better, by providing better access to healthcare.
Medical Office Assistant at Babylon Health
Reporting to the Clinical Operations Lead, you’ll have the opportunity to be the main point of contact for the first Babylon by TELUS Health clinic in Canada. You’ll be a key team member working on the important job of changing traditional methods of healthcare delivery in Canada.
You’ll build relationships with our patients and physicians and be responsible for managing appointments, greeting patients, receiving and communicating messages, as well as organizing and maintaining the operations of the clinic.
You have great communication skills. You’ll regularly liaise with other healthcare providers across BC to ensure all prescriptions, referrals, results, and appointments are managed appropriately.
Our key focus is patient experience. We go the extra mile for all of our patients, so you’ll get the chance to surprise and delight patients by providing a high-touch service, while working with the latest health technologies.
As a Medical Office Assistant, you’ll have the opportunity to join a small and nimble team of about 40 Health/HealthTech professionals as we get ready to scale our Vancouver team into the hundreds.
A Bit More About You
You’ll be responsible for maintaining operations of the clinic and physician services. Experience in providing professional and confidential support in a medical environment is essential.
You’re tech savvy. Because Babylon the only digital-first clinic Canada, you’ll need to be comfortable with providing low-level technical support, like walking patients through downloading and navigating our easy-to-use app.
In our busy clinic, you’ll be responsible for navigating through, and updating, hundreds patient records per day so experience working with some form of CRM software is important.
Can you stay calm under pressure? You possess the ability to provide exceptional customer service to our patients and other members of the medical community, even when the stakes are high.
MOA certificate or MOA-in-training would be great, but isn’t mandatory.
What We Offer
An annual salary of $40,000.
Your health is as important as our patients’ health. You’ll get extended health benefits from day one, and we’ll also pay your MSP premiums.
Changing the face of healthcare is hard work, and hard work deserves rest. You’ll get 4 weeks' vacation and stat holidays off. If you must work a stat holiday, we’ll make sure you get days off in lieu.
We care about your success. You’ll get comprehensive training provided by our Senior Associates and Clinical Operations Team.
We care about your financial success too, so we also offer share options.
You’ll work in a centrally located office in the heart of downtown Vancouver at TELUS Garden. Our office has great city views and lots of natural light.
We’re currently looking to cover full-time shifts between*:
7:30 AM – 6:30 PM Monday to Friday
9:30 AM – 4:30 PM Saturdays
- Hours will expand as our clinic grows.
Digital-first healthcare, people-first employer.
Babylon is an equal opportunity employer. We hire the best, then foster an environment that empowers individuals to rise to the top in their field.
We ensure a workplace that is diverse, inclusive, open-minded and free from discrimination of any kind.
Babylon's talent team and hiring managers welcome applicants from any background, race, colour, sex, religion, sexual orientation, gender identity, national origin, disability, or pregnancy status.
If you feel any of our job postings are inconsistent with this mandate, we'd welcome any feedback you have as part of your application.