Position Overview:
The HR & Workforce Coordinator position provides administrative and coordination support to the Finance & HR department while assisting with the daily dispatching and scheduling of employees. This role is responsible for supporting recruitment, onboarding, employee records, training coordination, and general HR functions. In addition, the position helps coordinate employee assignments, communicate schedule changes, track attendance, and ensure staffing needs are met in a timely and organized manner.
This position requires a detail-oriented, professional, and approachable individual who can manage confidential information, communicate effectively with employees and supervisors, and adapt quickly to changing operational needs.
Responsibilities
- Provide day-to-day administrative support to the Finance & HR department.
- Assist with recruitment activities, including posting job advertisements, screening applications, scheduling interviews, and preparing recruitment documentation.
- Support the onboarding process for new employees, including preparing new hire packages, collecting required documents, coordinating orientation, and ensuring employee files are complete.
- Maintain accurate and confidential employee records, both electronic and paper-based.Assist with payroll-related administration, including tracking employee hours, attendance, absences, schedule changes, and required documentation.
- Support benefits administration, RRSP enrollment documentation, and employee inquiries as directed.
- Coordinate employee training records, professional development documentation, and related administrative tracking.
- Assist with dispatching employees to shifts, departments, or work assignments based on operational requirements.
- Communicate daily schedules, dispatch instructions, changes, and updates to employees and supervisors.
- Monitor staffing levels and notify management of potential scheduling gaps, absences, or coverage concerns.
- Maintain dispatch logs, schedules, employee availability records, and related documentation.
- Respond to employee questions in a professional and timely manner, escalating sensitive or complex matters as appropriate.
- Assist with preparing HR correspondence, employment letters, forms, reports, and internal communications.
- Maintain confidentiality and handle sensitive employee information with discretion.
- Contribute to continuous improvement of HR, scheduling, and dispatch processes.
- Perform other administrative duties as assigned by the Director of Finance & HR.
Qualifications & Competencies
Education
- Post-secondary education in Human Resources, Business Administration, Office Administration, or a related field is preferred.
- A combination of relevant education, training, and experience may be considered.
Experience
- Minimum 1–3 years of experience in an administrative, HR, scheduling, dispatch, or coordination role.
- Experience in employee scheduling, dispatching, workforce coordination, or operations support is considered an asset.
- Experience handling confidential employee information is preferred.
- Experience with payroll administration, HRIS systems, scheduling software, or Microsoft Office programs is considered an asset.
- Experience working in a fast-paced environment with changing priorities is preferred.
Knowledge & Competencies
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent verbal and written communication skills.
- Ability to communicate professionally with employees, supervisors, managers, and external contacts.
- Strong attention to detail and accuracy in recordkeeping and data entry.
- Ability to maintain confidentiality and exercise discretion.
- Strong problem-solving skills and the ability to respond calmly to schedule changes or urgent staffing needs.
- Working knowledge of HR practices, employment standards, onboarding, employee records, and workplace policies.
- Ability to coordinate schedules, track availability, and support effective workforce deployment.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
- Ability to learn internal software systems and maintain accurate digital records.
- Positive attitude with a collaborative and service-focused approach.
- Ability to work independently while contributing to a team environment.
- Professional judgment, reliability, and strong follow-through.
What we offer
- Salary Range: $27.00 – $33.00 per hour, commensurate with experience
- RRSP Contributions for eligible employees after successful completion of probationary period
- Comprehensive Employee Group Benefit Package
- Two Weeks Annual Vacation
- On-site parking
- Opportunity for professional growth and development
- A collaborative and supportive work environment
Working Conditions
- Monday to Friday, 37.5 hours per week, in office.
- Occasional overtime may be required based on organizational needs.
- Requires regular interaction with staff, supervisors, and management.
- Requires frequent use of a computer, phone, email, and scheduling or administrative systems.
- Must be able to manage interruptions, changing priorities, and time-sensitive scheduling needs.
- Dispatching responsibilities may require early-day coordination, urgent communication, or same-day schedule adjustments.
Pay: $56,160.00-$68,640.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Experience:
- administrative, HR, scheduling, dispatch, or coordination: 1 year (required)
Location:
- Prince George, BC V2L 5S8 (required)
Work Location: In person
