Our busy downtown Cobourg office is looking for a part-time optometric assistant. We are a family-oriented practice and focus on providing a quality experience for our patients in a comfortable, caring environment. We use electronic medical records and offer a full spectrum of optometric care including full eye examinations, contact lens fittings, visual field testing, OCT, fundus photography, and an optical dispensary.
Our ideal candidate is professional, out-going, computer savvy, organized, and detail oriented. They should be able to work in a fast-paced environment, take initiative, and have the ability to think critically and solve problems.
We value staff who are caring, friendly, and passionate about helping people.
We are looking for a team player that is willing to step into any role that is needed within the office.
The hours for our office are Monday to Thursday 8:30-5:30 and Fridays from 8:30 to 3:00.
Our optometric assistants are responsible for the patient's overall experience during their visit to our office.
Responsibilities include, but are not limited to:
·General reception/front desk duties including scheduling appointments, invoicing, answering phone calls, etc.
·Pre-testing patients (OCT, Humphrey Visual Fields, Lensometry)
·Assisting patients in selection of frames and lenses to suit patients' aesthetic and performance needs and take necessary measurements
·Entering eyeglass and contact lens orders in our electronic medical records software
·Verifying prescription eyeglasses and notifying patients when eyewear is ready.
·Dispensing, adjusting and repairing patient eyewear
·Instructing patients on proper eyewear use and care of new eyeglass lenses.
·Troubleshooting patient concerns in a professional and courteous manner.
·Maintaining the general appearance of the dispensary and reception area.
·Providing exceptional customer service
Experience in an eye care setting (especially in sales and dispensing) is preferred, but we will train the right candidate. Optometric Assistant certification would be an asset.
Compensation is based on experience and skill set.
We thank all candidates for their interest, however, only those under consideration will be contacted.
Please send cover letter and resume to our email.
Salary: $15.00 to $19.00 /hour
Part-time hours: 16-36 per week
Job Types: Part-time, Permanent
Salary: $15.00-$19.00 per hour
Patients who enter are required to wear masks (unless under 2) and must sanitze their hands. We have spaced the office so workers and seating of patients are 2m apart. We have plexiglass shields at all patient desks. Staff wear masks/goggles/scrubs.