Receptionist/Compliance Administrator
Pfaff Subaru, Guelph, ON N1K 0A4
Pfaff Subaru
Drive Your Career Forward with Pfaff Automotive
At Pfaff Automotive, part of the Lithia & Driveway organization, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing people who are passionate about providing memorable experiences for our guests and who want to make an impact—both in their store and across the company.
We are looking for a Receptionist/Compliance Administrator to join our team at Pfaff Subaru - a dealership that has been recognized as a "Best Dealership to Work" for four consecutive years!
Why Join Our Team?
So why should you grow your career with Pfaff Automotive? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.
Being part of Lithia & Driveway, you'll find:
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Real opportunities for advancement across multiple locations in Canada
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Development and training through our internal learning programs
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A high-performance culture that recognizes and rewards results
What You'll Do
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Greet customers and visitors, ensuring an exceptional customer experience from arrival to departure.
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Answer and direct incoming telephone calls and assist customers with general inquiries
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Manage vehicle contracts once initiated by Brand Ambassadors/Specialists.
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Process finance and lease transactions through lending sources to secure approvals.
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Ensure all funding documents are completed and submitted to the appropriate funding companies for processing.
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Confirm receipt of deposits for sold vehicles.
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Enter warranty purchases and related information into the dealership management system (CDK).
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Assist with licensing and vehicle administration processes
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Maintain accurate records and ensure all compliance documentation is complete and filed appropriately.
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All other duties as assigned by leadership.
What You'll Bring
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1+ years of experience in a receptionist, administrative, compliance, dealership, or related role.
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Experience with licensing, CDK, and 180 is considered an asset.
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Proficiency with Microsoft Office applications.
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Exceptional customer service and interpersonal skills
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Excellent verbal and written communication skills
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Strong attention to detail with excellent organizational and multitasking abilities.
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Acceptable driver's abstract and a valid driver's license in your province of residence.
Reports To: Sales Manager
Location: Onsite in Guelph, Ontario
Position Availability: This is an existing vacancy
Schedule: Times vary, 8 hour shifts, full-time
Compensation Range: $19.57 hourly
Total Rewards
Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include:
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Competitive pay
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Medical, Dental and Vision Plans
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Paid Holidays & PTO
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Disability Coverage
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Life Insurance
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RRSP Plans
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Employee Stock Purchase Plan
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Professional Development & Growth Opportunities
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Vehicle Purchase Discounts
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Employee Assistance & Wellness Programs
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [email protected].
