Fiazza Fresh Fired is looking for a passionate and inspirational leader for one of our Ottawa locations. This is your chance to join an Ottawa-based restaurant company that is ready to grow! Not to mention that you’ll be working with an awesome management team and eating delicious pizza.
You should be over-achieving and energetic, love Food, local store marketing, plans and goal setting with a keen interest in learning more. And you are definitely a people-person who loves Pizza!!
Company Overview:
Fiazza Fresh Fired is consistently voted as one of Ottawa’s top pizza restaurants. Elevating our food, our culture our community and the environment are key to our concept and we work to improve all the time. With 4 locations currently, Fiazza is growing and we need are looking for awesome people to join our leadership team.
Key Responsibilities:
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Oversee and drive store level human resources objectives: recruitment, onboarding, training, performance management/evaluations, disciplinary action, succession planning, payroll and HR administration.
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Ensure compliance with all company, provincial, federal and local labor laws and policies.
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Responsible for coordinating and facilitating team meetings that communicate company-led initiatives at the store level.
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Empower team to execute high hospitality standards and provide employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey.
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Foster team morale and the engagement and retention of employees.
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Delegates duties to employees in accordance to job level;
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This is a hands-on position that oversees and participates in the opening, closing and ongoing service as a shift leader.
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Maintain the company's standards of quality assurance by continually monitoring processes and auditing production, employee productivity, food and beverage quality, guest satisfaction and store cleanliness; initiating and delegating actions of improvement when needed.
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Manage inventory flow process, including resolving issues with vendors, inventory flow and COGs.
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Ensure that all operational administrative duties are effectively completed, including but not limited to bookkeeping and Quickbooks entries, ordering, receiving orders, scheduling, P&L reports and HR paperwork.
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Drive financial objectives by analyzing P&L variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase sales and profit.
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Lead by example, while holding staff accountable for their performance and ensuring an excellent guest experience.
Requirements:
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3+ years of management experience
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Proven success with hiring great people and development in leadership positions
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Proven track record of single unit sales growth and a bag of tricks on how to do it again.
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Experience with Op systems such as scheduling, labour control, inventory, Daily sales reports
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Must be a plan first and execute leader in a fast-paced restaurant environment
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Great communication ensuring your entire team knows what the plan is and what to do
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POS programing & Trouble shooting. Excel, word and Microsoft 365 knowledge
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Creative problem solver that can find the root of the problem and fix it.
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Neat, Clean and Organized
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Flexibility to work days, evenings, weekends and holidays as required to meet operating and project demands
Job Types: Full-time, Permanent
Salary: $45,000 – $52,000 including tips
