Coordinator, Member Services (Part Time)
Alberta Motor Association
Edmonton, AB


Posted: 2019-10-18
Closing: When Filled
Location: Edmonton South

This is a part time position working 6 days on and then 6 days off. The schedule is established as follows:
Thursday, Friday, Saturday, Monday, Tuesday and Wednesday working 7.5 hours between 9:00 am and 6:00 pm on the weekdays and 9:00 am to 5:00 pm on the Saturday. Candidates would then have 6 days off and return the following week on the Thursday.


These days, it's kind of a cliché for someone to say that they're a "people person". But in your case, it's totally true! Like the way you know how to make someone feel at home from the minute they meet you. It's as if you have this super spidey sense that instantly understands what a person needs. And that's perfect, because that's exactly what you'll be doing as a Coordinator for our Member Services team.


You genuinely enjoy meeting new people and making a difference in their day.
You're a great listener and take pride in finding that perfect balance between being personable and professional.
You're definitely a "go-to" type of person. You're an excellent problem solver and you know how to get things done!
You're not just organized – you're a mega multi-tasker!
While you're able to work well independently, you love the collaboration that comes with being part of a team.
You embrace the idea of continuous learning and personal growth.

Report to Member Services Manager.
Welcome members enthusiastically and make them feel at home.
Assess member needs so you can match them with the representative who's most qualified to provide the best solution.
Provide information to members regarding AMA services and the many benefits of membership.
Engage with members in line-ups, waiting rooms and retail areas.
Manage traffic flow and help ensure members aren't kept waiting too long.
Make sure that our public areas are kept neat and tidy for our members so that we're always represented in a professional manner.
Maintain an appointment schedule.
Perform various administrative tasks at the reception area.
Assist with daily cash balancing and custodial duties.

You have a high school diploma.
You know your way around a computer and you're comfortable learning new applications and systems.
You're excellent at working independently as well as part of a team.
You have experience working in a fast paced, deadline and detail-oriented work environment.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.