Gotcha Wildlfie Removal Services is a professional company that deals with wildlife animals such as raccoon, squirrels, bats, opossums, birds, insects and pest. We have a very outstanding reputation when it comes to product and services as well as customer service. As part of our team, you will be key to maintaining our reputation and keeping our customers happy and informed. There is a lot of room to grow within our company if your are the right candidate for the position.
This is what you will be responsible for:
- Answering all customer service calls, text and electronic communication in a professional and courteous manner.
- Entering / booking jobs in google calendars
- Responsible for responding to company online platforms reviews
- Responsible for general office tasks (reading and responding to e-mails, downloading and filing electronic documents, organizing files, scanning, photocopying, office supplies, etc.
- Minimum 1 year experience in a customer service role
- Experience working on the phone
- Proficiency with Microsoft office suite and social media
- Professional attitude and appearance
- Enthusiastic and assertive personality a must
- Solid verbal and written communications skills
- Time management skills a must
- Highly organized, attentive to details, able to change tasks readily according to priority
- Autonomous, independent, fast learner, and proactive
- A strong team player and taking initiative to support the team
- Knowledgeable of the GTA and surrounding areas
Job Types: Part-time, Contract
Salary: $16.00 /hour
- Customer Satisfaction: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Secondary School (Preferred)
- English (Preferred)