Fowler Kennedy Sport Medicine Clinic is recognized as one of the leading sport medicine clinics in North America. We provide medical and rehabilitative care to individuals injured in athletic or recreational activities. Our Fanshawe College location supports all Fanshawe students with Student Health services. We are seeking a front desk receptionist who will support our motto of staying active and contribute to our exceptional patient care.
We are seeking an individual who is a graduate from a recognized Medical Office Administration Program or has equivalent and current experience. This person should be flexible, reliable, show initiative and be able to work with minimal supervision. The receptionist must be able to manage a heavy workload, utilize EMR, respond to inquiries from multiple telephone lines and ensure efficiency and accuracy when registering and booking appointments for patients.
The receptionist work flows from physicians, residents, fellows, physiotherapists, bracing and administration.
Duties include:
- Greet patients and answer phones, messages, and emails in a timely manner
- Answer patients’ queries and ensure quality customer service
- Schedule both new consults and follow up appointments
- Register patients at reception desk
- Ensure all demographic and health card information is up to date
- Prepare and send outgoing correspondence and requisitions
- Collect and process payments
- Direct incoming faxes to the appropriate team member or department
The role we are hiring for is located at our Fanshawe College location, but applicants should be flexible to work in various departments through our clinics and our different locations, if and when needed.
The work environment at Fowler Kennedy is very busy with both staff and patients seeking assistance. Therefore the incumbent should be well organized and work well under pressure.
Fowler Kennedy Sport Medicine is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Fowler Kennedy Sport Medicine will not discriminate against job applicants on any of the grounds protected by human rights legislation during any phases of the recruitment, screening and hiring process. We welcome applications from persons with disabilities and will provide accommodations during all stages of the hiring process, upon request.
We thank all those who apply however only applicants selected for an interview will be notified.
Job Type: Full-time
Pay: $17.75 per hour
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
