Who you are:
You are an innovative and patient centered individual who provides excellence within their profession
You are a team player with excellent communication, critical thinking and customer service skills
You have vision, flexibility, transparency, honesty and practicality
You are organized, accurate, able to multi task and meet deadlines
You support the patient experience, your colleagues and others cultural and spiritual beliefs
You support an environment of diversity, equity and inclusion for patients, staff and families
Who we are:
Markham Stouffville Hospital (MSH) is one of Ontario’s leading community hospitals. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond.. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
What we need:
The Unit Secretary is a valuable member of the NICU and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration. Although the primary location is the NICU you will be an integral part of a team of Unit Secretaries and therefore will be trained to work in all areas of the Childbirth and Children’s Program.
The clerical aspect of the role includes: patient registration, filing, recording, organizing and entering physician orders into the computer, photocopying, faxing documents, arranging patient transfers, reordering supplies as needed. The successful candidate will have demonstrated ability to communicate effectively, work within a team environment, set priorities and multi task proficiently.
The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and giving information related to patient care as authorized by a Registered Nurse.
The successful candidate must be available to work a variety of shifts; days, evenings, nights, weekends and Statutory holidays. Please note, schedules may change based on departmental needs.
BAND CUP03: $23.90- $26.89
What you Bring to MSH:
Previous hospital unit secretary experience
Experience in a Maternal/Child Unit is required
Sound knowledge of medical terminology
Proficient computer and typing skills
Strong customer service, interpersonal and written and verbal communication skills
Ability to prioritize and manage multiple demands in a fast pace environment
Strong critical thinking, problem solving and decision-making skills with a high attention to detail
Excellent organizational skills
Demonstrated ability to work effectively within an interprofessional team as well as independently
Demonstrated good attendance and performance record with the ability to maintain this same standard
Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Markham Stouffville Hospital takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.