As an Inside Sales/Counter Sales Manager, you would be responsible for leading the inside sales/counter sales team by fielding order desk telephone inquiries and entering orders. Also, you would handle customer service inquiries and resolve any issues or problems that arise to customer’s satisfaction. You would be responsible for serving our ‘pick-up’ customers at our sales counter when required, including entering the order, picking stock, and assisting the customer. This position offers a salary of $90,000 along with other perks!
Company and Culture
Our client is a proud Canadian distributor of quality lighting & electrical products. For more than 30 years, they have serviced customers in every industry, including government, institutional facilities, industrial & commercial operations, manufacturing plants, offices, and retail locations. They are an innovative solutions-based company whose staff excels in their product knowledge. The company has a single location and is smaller and known for its customer service, striving to exceed customer expectations, and bring ongoing value to its customers.
OFFICE LOCATION
Office location: Mississauga, ON
This is a work-from-office position - Monday to Friday
THE PRODUCT/SERVICE
Lighting and Electrical Supplies
Cost-Effective and Custom Energy Saving Solutions
Industrial Safety Supplies
PROSPECTIVE CUSTOMERS
Government
Industrial and Commerical Operations
Retailers
Contractors
Manufacturing Facilities.
Offices
TYPICAL DAYS AND DUTIES
Prepare quotes for customers and follow up in a timely manner
Source products, specs, and solutions
Enter orders and expedite to ensure customer deadlines are met
Assure accurate and prompt response times to all customers and suppliers through our smooth sales processes
Follow up daily on open orders and quotes
Assist Sales Reps working with customers
Build strong relationships with customers and suppliers
Serve and assist ‘pick-up’ customers
Pick customer orders from stock in the warehouse
Call customers when orders are ready for pick-up
Assist warehouse staff with order picking and checking, as required
Support sales team by guiding inside sales to provide excellent customer service
Facilitate training and development of employees’ abilities
Adjust/develop processes to increase efficiencies in order entry and quoting
Work as a team with inside sales, counter and warehouse staff to achieve the company’s goals
COMPENSATION AND BENEFITS
Base salary of $90,000 annually
Health Benefits
Further education reimbursement
SUPPORT AND TRAINING
On the job
Shadowing
Supplier training (Inhouse or at the supplier’s location)
Online
EXPERIENCE AND BACKGROUND
Minimum of 5 years of experience with lighting and electrical products
Proven high level of customer service experience
Possess a positive can-do attitude and ability to maintain effective working relationships with direct reports, colleagues, and partners
Demonstrated leadership or mentoring experience
EDUCATION
Post-secondary or professional experience equivalent
TECHNICAL SKILLS
Basic Computer Skills
Experience using CRM
WHY YOU SHOULD APPLY
You are looking for a career and growth opportunity
You are customer-centric and value providing a great experience
You are looking to work for a smaller company where your contribution is valued
OTHER SALES JOBS
If this job is not ideal for you, please upload your resume for future consideration at https://justsalesjobs.recruiterbox.com/jobs/61ab37640cd048c4b78dc09bcbf58e04
Or visit our website to view other available sales jobs at https://justsalesjobs.ca/jobs/
ABOUT JUST SALES JOBS
Just Sales Jobs sources and places Top Sales Talent from Toronto to Kitchener/Waterloo and Cities in between. We use Artificial Intelligence and Machine Learning technologies along with a proven hiring methodology to identify Top Sales Talent.
Just Sales Jobs has earned a reputation as the best recruitment agency in Ontario. We source and place Sales Positions between Toronto and Kitchener/Waterloo, and cities in between. Sales positions we hire for include, Vice President of Sales, National Sales Director, Sales Director, Director of Sales, Regional Sales Manager, Territory Sales Manager, Sales Manager, Vice President Business Development, Business Development, Business Development Director, Business Development Representative, Business Development Manager, Business Development Officer, Sales Representative, Senior Sales Representative, Sales Development Representative, Account Manager, Account Executive, Senior Account Manager, Telemarketer, Inside Sales, Outside Sales, Door to Door Sales.
Our client is an equal opportunity employer committed to creating a diverse inclusive, barrier-free workplace. They strive to provide a safe, healthy and respectful workplace where individuals are valued for their contributions. Our client encourages applications from women, aboriginal peoples, members of visible minorities, and persons with disabilities. Our client is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at
[email protected] We. We thank all applicants in advance for their interest however, only those candidates under consideration will be contacted.
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