We are a busy, fast-paced specialist medical office seeking a highly organized and efficient Medical Office Assistant/Office Manager to join our team full time. We are a high-volume office of 7 infectious disease specialists with a blended outpatient and hospital-based practice. The ideal candidate is professional, detail-oriented, able to multitask effectively, and thrives in a busy clinical environment. Strong communication and patient service skills are essential.
Responsibilities
- Front office reception and patient check-in/check-out
- Answering and directing high-volume phone calls
- Scheduling appointments and managing physician calendars
- Processing referrals and coordinating patient care
- Direct patient interaction and support
- Communication with physicians and allied health professionals
- Managing correspondence, faxes, email, and office documentation
- Maintaining accurate patient records
- Managing office schedule and ensuring efficient workflows
- Payroll
Qualifications & Skills
- MOA Certificate required (including medical terminology)
- 1–2 years of experience in a medical office considered an asset
- Excellent phone etiquette and patient communication skills
- Strong multitasking and organizational abilities
- Ability to work efficiently under pressure in a fast-paced environment
- Team-oriented with strong interpersonal skills
- Quick learner with strong attention to detail
- Empathy and compassion to patient concerns and sensitivity in handling various medical conditions
Technical Skills
Experience with the following is considered an asset:
- Med Access
- PowerChart
- Microsoft Excel and Word
- Adobe Acrobat
- Email and general office software
Position Details
- Full-time: 36–40 hours per week
- Wage based on experience and will be discussed during the interview process
- Start date as soon as possible
We are looking for a motivated individual who is dependable, professional, and committed to providing excellent patient care and administrative support.
Pay: $26.00-$30.00 per hour
Benefits:
Work Location: In person
