We are currently recruiting for an Administrative Systems Associate to join our team in Calgary, AB.
The Administrative Systems Associate is responsible for amendments and renewal updates to existing rate tables in WEBS™. Within WEBS™ (Online Billing System) and Client Relationship Management tool (CRM) complete high-level approvals. Responsible for processing plan amendments and renewals for clients on WEBS™ and CRM.
Analyzing and processing renewals and amendments for existing client
Completes high level approvals including but not limited to salary increases, Non-Evidence Maximums increases (NEM), future changes and enrollment transfers between client bills (ledgers)
Creates rate table sub-classes as required for employee-specific situations
Manages tasks and cases on the CRM dashboard to complete them in a timely manner
Complete plan amendments
Update contracts and sent out as needed
Complete group terminations
Help in Booklet area to review and produce booklets as required
Contributes to the continuous improvement of business processes
Other duties and projects as the organization requires
Competencies Specific for this Role:
Proven high level of accuracy and attention to detail, critical thinking and decision making
Exceptional internal client service with strong oral, listening and written communication skills
Well-developed and proven analytical, organizational and planning skills
Self-motivated and results oriented. Demonstrates good judgement with the ability to accomplish tasks expediently and with minimum supervision
Ability to work well under pressure, meet deadlines
Desire to learn new information on an ongoing basis
Education and Experience:
Post-secondary education in an administrative or related field an asset
1 – 3 years’ experience in the group benefit industry is required
Familiarity with CRM and insurance carriers or benefit administration
Microsoft Office. Experience with Adobe an asset
Minimum 50 wpm keyboarding speed
GroupSource is growing...come grow your career with us!
For over 35-years, GroupSource has provided Canadian organizations with comprehensive, yet affordable employee group benefit plans. As a Third-Party Administrator (TPA), we not only help design an employee benefit plan that fits company's specific needs, we also act as a plan administrator, service department and claims manager for each of our client companies.
In addition to becoming part of a creative, challenging and stimulating work environment, we also offer:
a competitive salary & benefits program
fantastic work community
a work-wellness program
We thank everyone who applies to the Administrative Systems Associate role; however, due to the volume of applications we receive, we are only able to contact candidates who have been selected for an interview.