Overview:
Fountain Tire Strathmore, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative!
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:
What is in it for you?
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Competitive compensation
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Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
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We will develop your skills and certifications with our excellent training program & opportunity for advancement
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The opportunity to work with an excellent team and great customers
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Regular day shifts
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Great discounts for you and your family on tires, parts and mechanical services
Primary Responsibilities:
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Creating work orders and arranging bookings and communicating them to the technicians
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Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
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Provide proactive calls to customers to determine their satisfaction level with the service they have received
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Recommend tire service, specialty tire service, wheel and mechanical service to customers
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Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
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Keep promotional material updated in the showroom.
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Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
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Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
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Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
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Experience in the automotive repair industry or tire industry is an asset
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Effective listening skills with the ability to identify customer needs and provide recommendations
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Working knowledge of passenger, light truck and, specialty tires and mechanical services
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A valid driver's license is a must. We also need to see that you are responsible on the road by providing a satisfactory driver's abstract
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Excellent customer service and a great attitude are a must
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A team player who takes pride in their work
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
