Administrative Operations Coordinator
Creative Roots Landscaping
Kelowna, BC
Part-Time | Year-Round | In Office (with remote flexibility)
Approximately 20 hours/week (Monday–Friday, approximately 4 hours/day)
Keep the Business Moving. Build Stability. Protect the Flow.
At Creative Roots Landscaping, we believe great administration creates great client and employee experiences.
Behind every successful project, smooth onboarding, accurate payroll, organized documentation, and responsive client communication is someone making sure the details don't fall through the cracks.
That's this role.
We're looking for an organized, dependable Administrative Operations Coordinator who enjoys bringing structure to busy days, following established systems, and helping our team stay organized.
This is not a reception role.
This is not a management role.
This is a role for someone who takes pride in keeping recurring administrative work accurate, organized, and completed on time.
About the Role
You'll support the day-to-day administrative operations of Creative Roots by coordinating recurring workflows across several areas of the business.
Your work will help ensure:
- Employee onboarding is completed smoothly
- Payroll information is accurate and submitted on time
- Client inquiries are responded to promptly
- Sales leads are routed appropriately
- Documentation stays organized and up to date
- Managers aren't chasing recurring administrative tasks
- Important details don't fall through the cracks
You'll work closely with our Operations & Systems Lead, department managers, and office team to help keep the business running smoothly.
Success in this role comes from consistency, organization, communication, and reliable follow-through.
Key ResponsibilitiesPeople & HR Administration
- Employee onboarding and offboarding administration
- Employee records and documentation
- Benefits administration
- WorkSafe administration
- Time-off tracking
- Employee communications
Client & Office Administration
- Client inquiry management
- Sales lead intake and routing
- Meeting coordination
- Vendor communication
- Documentation and filing
- General office administration
Operations & Systems Support
- Payroll support and timesheet follow-up
- LMN administration
- CRM updates
- Reporting support
- Workflow tracking and follow-up
This Role Is a Great Fit If You...
- Enjoy keeping things organized
- Like checklists, routines, and clear systems
- Naturally follow through on commitments
- Communicate clearly and professionally
- Stay calm when priorities change
- Notice details others miss
- Take pride in accurate work
- Ask questions when something isn't clear
- Enjoy helping others stay organized
You don't need to be flashy.
You need to be dependable.
This Role Is NOT a Great Fit If You...
- Prefer making things up as you go
- Get bored by recurring administrative work
- Frequently miss details or deadlines
- Dislike documentation or organization
- Prefer creating systems rather than following established ones
- Struggle to manage multiple small tasks at once
Qualifications
We're looking for someone with experience in an administrative, office coordination, customer service, payroll support, bookkeeping support, HR administration, or similar role.
You should have:
- Strong organizational skills
- Excellent written and verbal communication
- High attention to detail
- Strong computer skills
- Professional, dependable work habits
- Confidence learning new software and systems
Experience with Google Workspace, Microsoft Office, CRM software, payroll systems, QuickBooks, or HR administration is considered an asset.
Experience in landscaping is not required.
What We Offer
- $26–$30/hour depending on experience
- Year-round, part-time employment
- Monday–Friday daytime schedule
- Opportunity for additional hours as the role and business grow
- Extended health benefits (eligibility based on company policy)
- Gainshare / profit-sharing opportunities
- Structured onboarding and training
- Professional development
- Team events and celebrations
- A supportive, improvement-focused workplace
Growth at Creative Roots
We believe people should grow along with the company.
As you become confident in the role, you'll have opportunities to take ownership of additional workflows, learn new systems, and expand your knowledge of payroll, HR administration, business operations, and office coordination.
As Creative Roots continues to grow, additional opportunities may develop based on your demonstrated strengths and the needs of the business.
About Creative Roots Landscaping
Creative Roots Landscaping has been serving the Okanagan since 1994, providing landscape construction, maintenance, and enhancement services.
We believe strong systems create better teams, better client experiences, and better lives for the people inside our company.
If you're looking for a role where your organization matters, your reliability is valued, and your work genuinely helps the team succeed, we'd love to hear from you.
Visit www.creativerootslandscaping.com to learn more about who we are.
Apply today and help us keep the business moving.
Pay: $26.00-$30.00 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
- Profit sharing
Application question(s):
- Are you currently located within a reasonable commuting distance of our office in Kelowna?
- Everyone has that thing they become known for—the task, responsibility, or detail that somehow always gets handled because they're on it. Tell us about one of yours. What was it, and what system, process, habit, or quirky trick did you use to make sure it never slipped through the cracks?
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
