Join Our Team as a Concierge!
We are seeking a dependable and professional Concierge to join our team at 12-floor residential building located in White Rock. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.
Key duties & responsibilities:
- Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
-
Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
-
Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
-
Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
-
Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
-
Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
-
Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
-
Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
-
Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.
Requirements:
- Flexibility, availability, and the ability to address requests promptly.
-
Proven experience in hospitality, customer service, or related fields.
-
Ability to multitask and handle high-pressure situations.
-
Strong problem-solving and organizational skills.
-
Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
Job Type: Part-time
Starting date: June
Shift Timings:
- 6 hours shift
-
Monday - Friday (2 PM - 8 PM)
-
Saturday -Sunday (10AM - 6 PM)
This will be coverage for a vacation shift, with the possibility of extending into a permanent weekend position starting in July.
Salary: $22 / h
Experience:
- Customer service: 1 year (preferred)
- Concierge/caretaker/building manager: 1 year (preferred)
Location: White Rock, BC
