Barnes Harley Davidson - Victoria is currently seeking to expand our team with a Full-Time Service Advisor!
If you are a service writer who wants opportunities for growth, great pay, awesome coworkers, and enjoys basking in the sound of revving motorcycles all day, look no further than Barnes Harley Davidson!
Job Summary:
The Service Advisor is a customer service specialist who responds quickly and effectively to customer requests. You will be integral to the Service Department Team and in after-sale customer satisfaction.
The job:
- Be the liaison between customers and service technicians.
- Handle all customer and supplier interactions with professionalism.
- Create and maintain relationships with customers, including after-service follow up as well as answering any concerns they may have.
- Accurately document all processes and vehicle conditions.
- Ensure customers are aware of all services needed for their motorcycle.
The requirements:
- Excellent communication and organizational skills.
- Ability to provide exceptional customer service.
- Ability to thrive in stressful and time-sensitive situations.
- Valid Driver's License in good standing upon employment.
- Valid Motorcycle License in good standing upon employment.
- Previous experience, as a service writer or at a dealership, is an asset.
Don't let these requirements scare you off, we'll train the right candidate with a can-do attitude!
Shifts: Monday to Friday
Wages: Hourly + Commissions
Our hiring process:
1. You find or are sent this job ad.
2. You read the ad.
3. It piques your interest.
4. You tell us you’re interested (apply, email, call, shout from the rooftops).
5. We call you for a quick chat, and you tell us all about how awesome you are.
6. You come in to meet the team and prove yourself worthy.
7. You’re hired!
8. You brag to all your friends and family about your sweet new life.
What we offer:
- MONEY MONEY MONEY – Best in industry pay. Our incentive-based pay plans for most positions mean you are in charge of what you earn. There is no cap, so the sky is the limit.
- CULTURE MATTERS – Communication, accountability, transparency, and motorcycles. Every member of our team works hard and has fun while doing it. We all win together. Oh, and don’t forget our epic events that keep your work day exciting, including show-and-shines and stunt shows!
- BENEFITS PLEASE – Don’t worry, we’ve got you. Health, dental, vacation days, 5 paid sick days, mental healthcare, gym membership reimbursement, motorcycle riding courses, crazy staff discounts, free coffee every day, and free lunch every Saturday.
- I WANT A CAREER – Well, we build them. We have people that go from washing bikes to running dealerships. We have so many career path success stories, we’re tripping over them! Whatever your vision for your future, we will help make it happen.
- BIG BRAIN TIME – You’re going to end up knowing a lot more than you’ll ever need. Our receptionists know how to change the oil on a bike! With our internal Barnes University training programs and manufacturer factory training, we never stop learning.
- GOOD PEOPLE – We are hardcore bikers, people who have never touched a motorcycle in their lives, parents, animal-lovers, geeks, musicians, writers, gamers, foodies, movie buffs, car fanatics, artists, caffeine-addicts, amateur comedians, and more. You’ll make friends here, guaranteed.
- FAMILY VALUES – We are family owned and operated. For over 40 years, the Barnes family has been hands-on running our dealerships, so we have that priceless personal touch and care. No faceless corporation here.
Looking for someone with well developed interpersonal skills who likes people and is excited to get involved.
So what are you waiting for? Discover a world of opportunity in a Service Advisor role at Barnes Harley-Davidson Victoria! Rev the throttle, drop the clutch, and apply today!
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Job Types: Permanent, Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- service writer: 1 year (preferred)
Work Location: In person
