About Us:
For over 30 years, Callingwood Physical Therapy has been providing exceptional, professional, and compassionate care to the West Edmonton community. With a dedicated team of Physical Therapists, Massage Therapists, Kinesiologists, and Administrators, we have built a strong reputation for excellence and foster lasting relationships with our clients.
We are seeking a motivated and detail-oriented individual to join our team in a part-time to cover for Maternity Leave Receptionist/Administrative Assistant role.
Position Overview:
As a Receptionist/Administrator at Callingwood Physical Therapy, you will play a pivotal role in supporting our clients and ensuring smooth clinic operations. You will be responsible for managing appointment bookings, handling billing and insurance claims, and assisting with various administrative tasks in a fast-paced, client-focused environment.
Key Responsibilities:
- Schedule and confirm patient appointments both over the phone and in person
- Process billing for private insurance companies, including Telus Health, Alberta Blue Cross, Sun Life, etc.
- Submit WCB and MVA reports and manage related documentation
- Handle client billing inquiries and payments
- Maintain cleanliness and organization of clinic space, including cleaning therapy beds
- Assist with laundry tasks, including washing and folding linens
- Provide general administrative support as needed to ensure efficient clinic operations
Qualifications:
- Previous experience in a receptionist or administrative role, preferably within a healthcare setting
- Familiarity with booking systems, insurance billing (Telus Health, Alberta Blue Cross, Sun Life), and WCB protocols
- Proficiency in using Clinicmaster or similar clinic management software
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to work well independently and as part of a collaborative team
- Flexibility to work Monday to Friday with occasional Saturday morning shifts
Why Join Us?
- Be part of a supportive, dedicated team that values professionalism and compassion
- Opportunity for career growth in a well-established and respected clinic
- A dynamic and friendly work environment where your contributions make a direct impact on our clients' well-being
If you're looking for a rewarding opportunity to contribute to a growing clinic and serve the local community, we would love to hear from you. Apply today to join the Callingwood Physical Therapy team!
To Apply:
Please submit your resume and cover letter outlining your relevant experience and interest in the position.
Pay: From $19.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Flexible language requirement:
Ability to commute/relocate:
- Edmonton, AB T5T 4J5: reliably commute or plan to relocate before starting work (required)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
