YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.
Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.
YMCA Calgary serves the community at our six health and wellness locations, six child care centres, two outdoor camp locations, and 60 community outreach locations. Join us in building healthy communities!
Donor Engagement Coordinator- (Full Time)
YMCA Calgary (Combination of in-branch and remote work)
Salary: $44,138.00/yr - $55,172.00/yr
Start Date: Immediately
You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:
- Complimentary YMCA Calgary membership including a linked membership for dependent children;
- Comprehensive health and dental benefits. Premiums paid in full by the Association;
- Pension plan with specified contribution matching by the Association;
- Anniversary flex day and gifts given to celebrate each year of employment;
- Program discounts;
- Ongoing leadership development and opportunities;
- Leadership award opportunities;
- Scholarship opportunities;
- Paid recertification and training.
Reporting to the Annual Campaign Manager, the Donor Engagement Coordinator is responsible for planning and executing a donor relations and stewardship plan. The components of YMCA Calgary’s fundraising strategy include an Annual Campaign, Major Gifts for Program and Capital, Sponsorship, Endowment Fund and Planned Giving. A key function of this position is to coordinate and support activities and meetings for all fundraising components.
At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following;
- Two-three years experience in donor relations, event planning or customer service;
- Post-secondary education an asset;
- Ability to work and think independently, manage tight deadlines and multiple tasks with a high attention to detail;
Strong experience and keen interest in event management; Experience planning events for groups of 100+ attendees, with strong attention to detail and organization.
- Strong organizational and administrative skills, with the ability to coordinate committees, manage information, and track multiple priorities accurately.
- Well-developed writing, presentation and verbal communications skills;
- Strong experience and proven ability with donor stewardship, sharing impact and reporting;
- Proven ability to develop cooperative and positive working relationships with staff and donors;
- Exceptional customer service skills: professional, personable, and comfortable interacting with event attendees, donors, volunteers, and staff at all levels of the organization;
- Energetic, enthusiastic and confident around people;
- An understanding and respect for the confidential nature of fund development;
- Proficient computer skills in Microsoft office and CRM (specifically Raiser’s Edge) experience would be considered an asset;
- Three professional references;
- Evidence of a clear Police Information Check with Vulnerable Sector Search.
Duties and Responsibilities include:
- Lead and support the planning and execution of donor stewardship and fundraising events that strengthen relationships with donors, prospective donors, and key partners, including the Annual Donor Breakfast, Heritage Club Dinner, Golf Tournament, and other fundraising and recognition events.
- Lead the development and implementation of an annual donor stewardship plan that supports YMCA Calgary's philanthropic goals and strengthens donor relationships, working closely with Fund Development team members to coordinate meaningful stewardship activities, including donor visits, thank you calls, impact reporting, donor communications, recognition initiatives, and the collection of donor and participant stories.
- Support the delivery of the monthly donor program by coordinating donor communications, recognition initiatives, impact reporting, and stewardship activities that strengthen ongoing relationships with monthly donors.
- Support branch fundraising events and initiatives and YMCA Calgary's fundraising campaigns by providing training, resources, and ongoing support to branch staff, helping to strengthen fundraising knowledge, engagement, and participation across the organization.
- Develop and maintain processes that ensure recognition, stewardship, and sponsorship obligations outlined in agreements are fulfilled.
- Coordinate the administration of bursary programs and support bursary committee processes.
- Work collaboratively with the Volunteer team to coordinate, train, and support volunteers participating in Fund Development activities and events, including corporate volunteer engagement opportunities.
- Support data management in Raiser’s Edge to ensure accurate records and high quality information to support donor and prospect management.
- Manage and utilize donor communication tools, including Gratavid for personalized donor video messages, and support the use of email marketing platforms for stewardship, donor recognition, impact reporting, and fundraising communications.
- Support a range of Fund Development activities and projects, contributing across the team as priorities and organizational needs evolve.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required and other duties, responsibilities and activities may change or be assigned at any time
Our employees embody the YMCA values of honesty, caring, respect and responsibility. In addition, they model and are committed to the following competencies;
- Developing Self and Others: Developing people with a view toward present and future capacity.
- Building Purposeful Relationships: Relating to people authentically with their best in mind.
- Creating a Culture of Community: Gathering people to purpose and vision.
- Making Intentional Impact: Intending to make a difference every day.
- Thinking and Acting Strategically: Applying thoughts, words, and actions in service to the vision.
- Applying Business Acumen: Demonstrating excellence in technical skills and stewarding the YMCA Business Model.
- Innovating: Ability to know your environment, initiate and respond effectively to changing conditions.
YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.
Potential candidates will only be contacted if selected for an interview.
All applications are to be submitted online but for any position specific concerns or questions, please contact
[email protected]
