Virology, BC Children's Hospital and BC Women's Hospital + Health Centre, LM Labs, Vancouver, BC, $35.02 per hour to $43.65 per hour
The Technical Coordinator is responsible to assist in providing technical leadership and expertise in the designated discipline or area of expertise. Acts as a technical resource for designated practice; monitors the quality of technical work performed to ensure standards are met and safety procedures are followed. Participates in the development, coordination and implementation of staff and student orientation and training programs. Provides input into performance management of team members, and provides technical training and coaching to laboratory staff. Assist with workplace solutions and the implementation of new; equipment, techniques, and procedures at assigned and other designated sites.
What you’ll do
Acts as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assists the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives. Assists in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involves the Team Lead or Technical Practice Lead in resolving problems and removing barriers.
Provides technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed. Communicates unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation. Acts as a resource person for troubleshooting problems with instrumentation and methodology.
Assists with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assists in monitoring KPI’s. Monitors internal and external quality control and other quality indicators, makes corrections as appropriate, and prepares quality indicator reports. Communicates technical quality issues to the Technical Practice Lead or Team Lead, participates in the investigation of critical incidents as required and ensures that the Site Supervisor or Team Lead is kept informed of all quality and safety issues. Implements DAP standards and recommendations and ensures staff compliance. Assists in the investigation of complaints from health care providers and patients. Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards. Complies with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
Participates in the development, coordination and implementation of staff and students orientation and training programs. Assists the Technical Practice Lead or Team Lead and Site Supervisor with coordination of training activities and performance within designated area, identify training requirements, develop tools for training and competency and perform the necessary audits to ensure competency. Demonstrates procedures and work techniques as required. Provides input on technical performance issues and refers them to the Site Supervisor.
Participates in the evaluation, selection and implementation of new instrumentation and methodology, as required. Informs the Technical Practice Lead or Team Lead of the equipment needs for the site/area and provides data such as test volumes and maintenance documents as required. Assists in the implementation of timelines and assigns staff to the evaluation and implementation of new equipment. Assists in the evaluation of new methods and equipment, the implementation of new procedures, and schedules the training of designated staff in new equipment, techniques, and procedures as appropriate. Responsible for maintenance and calibration of designated laboratory instruments and informs, Technical Practice Lead or Team Lead and Site Supervisor and department staff of significant instrument failures as required. Assists the Technical Practice Lead or Team Lead with the development and maintenance of procedure manuals for assigned area.
What you bring
Certified by the Canadian Society for Medical Laboratory Science.
Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years’ recent, related experience or an equivalent combination of education, training and experience.
A valid BC driver’s license and access to a personal vehicle for business related purposes.
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Regular Full Time
Wage: $35.02 per hour to $43.65 per hour
4500 Oak Street, Vancouver, BC
Applications will be accepted until the position is filled
Monday - Friday; 0800-0900/1600-1700
Requisition Number: 97766
What we do
Lower Mainland Laboratories (LML) lmlabs.phsa.ca provides laboratory testing at 31 sites across the lower mainland and central coast of B.C., including acute care hospital laboratories and and specialty laboratories.
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of September 13, 2020. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
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