At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?
VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.
VitalAire is currently recruiting a highly energetic and motivated Medical Office Administrator (Branch Care Coordinator) for our Dartmouth branch. The Office Administrator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
Provides information/literature to prospective clients.
Maintains chart documentation.
Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
Liaising between several departments regarding patient care and financials (i.e. A/R, A/P, billing, Inventory Coordinators and Asset Specialists, Physicians, etc)
Assists healthcare professionals with the completion of necessary administrative functions and documentations.
Assists in the management of equipment - including warranty, cleaning, and scheduling maintenance/repair
Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
Here is what you will need
1-2 years of administrative experience (clinical or healthcare setting is preferred)
Tech savvy and experience with Microsoft Office, Google Suite, with strong data entry skills
Ability to quickly learn/adapt to new ERP and CRM systems
Ability to multitask and thrive in a dynamic, fast-paced environment while balancing a heavy workload
Excellent communication skills both written and verbal
Professional, compassionate, positive, motivated, solution-oriented and flexible
What’s in it for you
Competitive total rewards : Salary, bonus, flex benefits & pension plan
Work/life integration : From standard hours to personal time off
Inclusive workplace : Bring your whole self to work as you learn and grow
Meaningful work: Do work that matters
Culture of safety: We weave safety and wellness into all that we do
Additional Information
VitalAire provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
